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Eugen Rochko

Please remember that Mastodon doesn't have a marketing team or budget. Whatever media coverage Mastodon gets is from inbound interest from journalists. The growth of the platform has been predominantly through word of mouth. If you want the fediverse to grow, tell your friends.

156 comments
Luigi de Guzman

@Gargron Also helps to be welcoming and helpful to new users. Mastodon has a reputation for really rancid vibes/scolding.

Ryan

@ouij @Gargron Really? That’s not the reputation I’ve seen, or experienced.

Luigi de Guzman

@ryanroberts @Gargron last time I tried mastodon about a year or so ago, established users LOVED to tell new users they were doing it wrong. Plus the feeds were full of posts giving the impression that new users were not welcome.

wrack

@ouij

That's cause people love to brag and show off in front of others.

It's also the result of people overselling the advantages of Mastodon.

As such, it's best to clarify upfront that decentralization limits the technical options any platform can develop in exchange for the empowerment of consumers and communities.

In fact, it's best to focus growth outside of the US where culture doesn't care that much about privacy, oligopolies, consumer rights, hate speech, etc.

@ryanroberts @Gargron

Luigi de Guzman

@wrack @ryanroberts @Gargron I guess as a US user I should read that comment to mean I am not welcome here, ha

wrack

@ouij

Where did I imply that? If you're already so hostile, it may be you who's overstating Mastodon's bad reputation.

The US market simply doesn't value what decentralized platforms build on as much so why not shift one's focus on other nations and languages.

@ryanroberts @Gargron

Luigi de Guzman

@wrack @Gargron @ryanroberts my observation is that Mastodon is full of people committed to Mastodon/Fediverse as a project. They tend to look down on more casual users without the kind of ideological motivation to the Fediverse project.

wrack

@ouij

Sure, I've seen that happen as well, but I can't quantify this to say "there's a reputation".

On the other hand, I've seen a lot of casual users as well as news media treat fediverse platforms the same as for-profit social media, so they complain in a tone as if anyone owes them something.

That obviously annoys established users.

@Gargron @ryanroberts

Luigi de Guzman

@Gargron @wrack @ryanroberts a user that’s been driven away or put off won’t bother explaining why to the people that drove them away…but will relay their experience to potential users.

That said maybe the growth of the user base beyond the initial True Believers has made things better lately.

ObsPy Dev Team :python:

@ouij @Gargron have not encountered any of that. Been positive 100% for me

Mackaj

@ouij @gargron

I don't think that reflects most people's experience though, or why would we still be here?

Derick Rethans

@Gargron I would love it to grow, and I think the Fediverse is a very important ecosystem.

But to achieve that, Mastodon also needs to grow up with much better user safety tools.

Especially things that some other platforms have, such as controlling who can reply or answer.

I realise that's not necessarily that easy to implement, but I think that without it, a lot of people will no longer find this a safe (and fun) enough place.

Ilija Studen

@derickr @Gargron Why limiting who can reply matters? Honest question, never felt need for it, and people who use these features are usually not fun in the first place.

Derick Rethans

@ilijastuden @Gargron Your (any mine) experience isn't everyone else's.

Listening how other people experience things here is mega important if you don't want to push people away.

Example: linuxmom.net/@vkc/113054955899

Jerry Bell :verified_paw: :donor: :verified_dragon: :rebelverified:​

@derickr @ilijastuden @Gargron I am curious because I’ve watched this happen a few times - the person being harassed doesn’t want to be harassed and doesn’t feel like they need to be taking actions to prevent it. For a person like this, who by design, is trying to establish a community, is it likely that they would be satisfied with a feature to restrict who can reply, or would we continue to see the same situation play out even with that feature in place?

Ben Ramsey

@jerry @derickr @ilijastuden @Gargron There might be technical and user experience improvements we can implement to improve the situation, but the only way to fix this for good is to fix the culture.

I have a modest following here (I had many more on Twitter), and I never see this kind of behavior directed at me. It’s unacceptable that anyone should be subjected to this, thick-skinned or not. We have to work together to make it socially unacceptable.

Derick Rethans

@ramsey @jerry @ilijastuden @Gargron And provide the moderation and functionality tools to make this easier to do.

JimmyChezPants

@ramsey @jerry @derickr @ilijastuden @Gargron

At the moment we mostly can't even see it happening, due to the ways the current form of Mastodon is designed.

It's also ridiculous to say that instead of implementing the feature(s) that have been requested *by the targets of Mastodon harassment* is not the right thing to do, but rather, we should change the soul of man. So much easier than implementing a feature or updating the protocol implementation for greater agency to good-faith users.

Larry Garfield

@ramsey @jpaskaruk @jerry @derickr @ilijastuden @Gargron It's all about increasing the cost of being an asshole. That can be done through both technical and social means, and they can be reinforcing. But both are necessary.

mapto

@derickr @Gargron #mastodon is not the fediverse. No ecosystem is healthy with 75% concentration in one platform.

As for what has been termed reply-gating, it has recently been developed as a feature in #pixelfed
mastodon.social/@pixelfed/1128

wet forest moon folklorist

@derickr @Gargron +1 for reply limiting. where there’s a will there’s a way

Parsingphase

@Gargron That’s one side of the deal. The other is to listen to the needs of the full diversity of users. If you want us all to be your marketing team, you need to accept everyone on your product team too.

[DATA EXPUNGED]
Sebastian Lasse

@Gargron

we try so hard.
The book with a long interview digitalcourage.social/@sl007/1
The free Talk from Public Spaces
digitalcourage.social/@sl007/1 w @bjoernsta where the NL mastodon team spoke too.
Deeply sorry that journalism has become a cosy copy bubble.
Deerply sorry that our colleagues are that supid ignorant.

Sebastian Lasse

@Gargron
addendum, it seems that
@bjoernsta got the quicker keyboard finger. That doesn't say anything about camera reaction :)

lin11c

@Gargron
Yes, I have been and will continue. 😀

okanogen TheEnemyFromWithin

@Gargron
I'm more a "quality over quantity" guy, but if you want more people to come over here, you need to provide the tools that folks have been asking for for years. Like quote posts, and banning racist accounts. So many people come here and give up because of the toxicity, and they are the ones who you would have wanted, because they post interesting, fun content.

Phil Stevens

@Okanogen @Gargron Yep. These are the things that, if not addressed, will burn all the diversity and goodness out of the ecosystem. I know centralisation is out of the question, but some facility for meta-banning and blocking is needed, and a way for the "good" instances to firewall the nazi randos by default.

ionizedGirl

@Gargron add safety tools to address harassing posts from people who are new to the recipient

Eugen Rochko

@ionizedgirl Harassment is a complex multi-faceted issue that we're addressing on multiple ends, but filtering notifications from specific sources is something that's been live for a couple months on mastodon.social and in the nightlies.

ionizedGirl

@Gargron it seems like harassment from accounts and servers that are previously unknown to the reciepient or the recipient's moderators is driving people away

Jerry Bell :verified_paw: :donor: :verified_dragon: :rebelverified:​

@ionizedgirl @Gargron recent changes to mastodon allows us to filter out notifications from new accounts (and by proxy, new instances). I find that it works really well.

Chiclet

@ionizedgirl

Hi again
Looks like toot.cat is on version 4.3.0-beta.1...

Can you please log in through a web browser and look for the setting to filter out notification from users younger than 30 days. Try it out please.

@Gargron

R. L. Dane :debian: :openbsd:

@Gargron

I don't have any complaints (I love it here), but I beg you to check out some recent posts by @vkc, as they highlight patterns of abuse that most people aren't aware of -- and because she has done everything reasonable and possible to block the abusers, but still gets targeted.

@ionizedgirl

Synapsid

@RL_Dane @Gargron

Takes a bit of scrolling down but she clearly talks about the harassement she's getting. Utterly shameful on Mastodon's part, I had no idea harassment here could get so bad.

Edit: and thank you for bringing attention to this

Jerry Bell :verified_paw: :donor: :verified_dragon: :rebelverified:​

@Synapsidont @RL_Dane @Gargron can you help me understand the “utterly shameful on mastodon’s part”? What would you like to see changed?

R. L. Dane :debian: :openbsd:

@jerry @Synapsidont @Gargron

To summarize the conversation, moderation tools / filters / and blocks are insufficient to curb targeted abuse attacks from people who constantly hop instances to target individuals.

It seems there are some new features in development to optionally block new accounts that should help.

R. L. Dane :debian: :openbsd:

@jerry @Synapsidont @Gargron

1/3

No, I definitely don't want that, and to be clear, these aren't my ideas or complaints, for that matter. I have have the privilege of not being targeted for harassment (and I do understand it as such).

...

R. L. Dane :debian: :openbsd:

@jerry @Synapsidont @Gargron

2/3

...

The idea that made the most sense to me (and which I believe is already being developed) is to give each user the option to automatically ignore comments coming from new accounts (and/or instances?) to curb the tide of people instance-hopping to continue abusive behaviors once blocked.

I'm not pushing for centralization or more algorithmic meddling. I treasure the #fediverse for its lack of those elements.

...

R. L. Dane :debian: :openbsd:

@jerry @Synapsidont @Gargron

3/3

...

Except (*cough*), the 500-char limit still feels bloody silly to me. 144 chars is a creative constraint. 500 is just silly. Sorry, </soapbox> ;)

SuperMoosie replied to R. L. Dane :debian: :openbsd:

@RL_Dane
Got a 2000 character limit here.
Talk to your instance admin.

R. L. Dane :debian: :openbsd: replied to SuperMoosie

@SuperMoosie

I have. They believe in the 500. 😓

I love everything else about the instance, so I'm not looking very hard at moving, even though I've halfway moved to alpha.polymaths.social already (Still waiting for #GotoSocial to get edits XD )

JimmyChezPants

@jerry @RL_Dane @Synapsidont @Gargron

Be careful that you don't turn a discussion about what sort of rules and systems work for the greatest number of people into a witchhunt for "centralized" stuff.

The fact they're "centralized" is not what makes the silos bad. It's that they are controlled by people with shareholders who have to make money, and that bad people have all the money to pay them.

Anarchy will not save us. Solidarity will. The Fedi has a future - Mastodon might not.

KellyAnn Romanych (she/her)

@Gargron safety is a top priority to make good on your nonprofit mission. @ionizedgirl

Marta

@Gargron Are you planning to have a marketing team in the future, given enough budget, or it's a deliberate decision?

Nick

@Gargron Our public relations policy is based on attraction rather than promotion; John Mastodon need always maintain personal anonymity at the level of press, radio, and films.

TomKrajci 🇺🇦 🏳️‍🌈 🏳️‍⚧️

@Gargron
@ouij
@derickr
@parsingphase
@janet
@Okanogen
@ionizedgirl

Mastodon moderation tools need improvement.

Please listen to disadvantaged groups and individuals who are victims of bullying and harassment.

There are many examples where the Mastodon moderation capabilities are weaponized against disadvantaged people.

Please share widely.

#Harassment #Bullying #Moderation

@Gargron
@ouij
@derickr
@parsingphase
@janet
@Okanogen
@ionizedgirl

Mastodon moderation tools need improvement.

Please listen to disadvantaged groups and individuals who are victims of bullying and harassment.

There are many examples where the Mastodon moderation capabilities are weaponized against disadvantaged people.

diego
Tell my friends what? That I want the fediverse to grow? "I'd like the fediverse to grow" Great hook.
[DATA EXPUNGED]
AliveDevil

@Gargron
Telling my friends would be a net-zero positive - all of them are already here.

@mvsde

Gavin Anderegg

@Gargron I still worry that Mastodon is effectively invisible to website owners because of `noreferrer` on outbound links. I know the community has spoken, but I'm not sure about the trade-off.

anderegg.ca/2024/05/19/whats-u

kolya

@Gargron Will do, boss! :smurf:
(Just kidding, here's my list of demands and grievances that have to be met until midnight or the dog gets it.)

Peter Butler

@Gargron and if you’re a writer/editor, keep pitching Mastodon stories!

Oliwier Jaszczyszyn

If you want the fediverse to grow, tell your friends.

@Gargron: and do not propose through your official app (since it is predominantly used by newcomers) to sign up on just one server. Just tell your designers to make the better UX when selecting an instance. Use less technical language – e.g. “communities” instead of “instances” and, most importantly, revert the change centralising the most of the Fediverse in just one place. Thank you.

Salman Qureshi :security:
@Gargron but, imagine if mastodon starts focusing on marketing 📈
[DATA EXPUNGED]
Markus Werle

@Gargron I am not sure if I want the Fediverse to grow. I never felt welcome. The cancel culture is worse than on Twitter before Elon, and the post deletion mechanisms are not compatible with a #constitutional #democracy. I wish social media not to fail, but Mastodon has a long way to go before it contributes to a solution for our current problems.

Markus Werle

@jerry @Gargron the typical question asked to refugees coming from rogue states.

Markus Werle

@jerry @Gargron and here is the typical response from this refugee: I had hopes for a safe space. I am disillusioned by now.

Stefan Monnier

@jerry @markuswerle @Gargron One of the things I'd like is a way to *dis*like a toot (a.k.a *un*favourite).
I'd have used that for example on the toot to which I'm replying.

Markus Werle

@leberschnitzel Six people harassing you for not putting a text description under every picture you post. A post deleted based on arbitrary rules that go beyond what is allowed according to the law.

gunstick

@Gargron I posted this as reply to all interesting accounts I follow on the old twitter:

Do you also post on mastodon or bluesky?
Especially for the brazilian fans...

Sorry for not making it mastodon only.

William Gunn

@Gargron In lieu of financial support, which I'm not prepared to offer right now, I'm happy to consult a few hours on strategic communications, media training, etc.

Roundcat

@Gargron I don’t really mind if fed remains the size it is. Looking towards perpetual growth is part of the reason why many central platforms have become shit.

CaveDave

@Gargron I tell my friends but they never listen to me. If they did, they would install Signal instead of solely using Facebook Messenger

Celia Valdeolmillos

@Gargron maybe you should consider gathering a small group of people that could help you with PR, marketing and so on. We can (and we do) talk to our friends, but with PR and mkt muscle, even small, would be better because you could reach a wider audience from different areas. Also PR people knows how to reach journalists and several events, and have the contacts to do it. Think about it, at least :) Thank you for your work

JimmyChezPants

@Gargron

I no longer promote Mastodon to anyone. The harassment problem needs to be solved before I would do so, because while I am as replete with white privilege as can be, the vast majority of people I consider friends are highly marginalized in one way or another.

I am here strictly because it has no monetization being attempted, but I am already scanning the horizon for what else is being developed. My guess is it will talk to Mastodon, in a limited way, if things continue as they have.

[DATA EXPUNGED]
Mastodon Migration

@Gargron

Chiming in here just to say Mastodon is great and thank you.

It must feel oppressive. Everytime you post something, people take the opportunity to catalog their issues and complaints. In large measure it's because people love Mastodon and just want it to get even better, but it must be hard.

Folks, here's a person who's devoted his young life to creating something very special, not to get rich, but to make the world better. So, thank you Eugen, and yes we'll keep spreading the word.

John Gordon

@Gargron I like Mastodon. It is my preferred social network. I love being able to selectively disable person-boots — a feature unique to Mastodon. I have seen what hot buttons to avoid; I can’t recall any troublesome interactions in 2y.

It is also too technically complex and peculiar for a mass audience. It reminds me of 1994 Usenet. This is not a bad thing.

Thank you for the work you have done to build Mastodon. It is excellent work.

Beeks

@Gargron literally all we want is quote toots.

Chupacabra 78704

@Gargron I do daily. Some have joined but silent. Worrisome.

JuLY LION

@Gargron I've been trying to invite both my IRL friends and online friends, but I seem to be the only one interested in federated/FOSS alternatives to... well, anything.

ChrisC101

@Gargron also send $ through Patreon to your server admin

Judah The Mac

@Gargron
@Bam

I mean with all the antisemitism baked into the fediverse from it's eastern european origins, and not dealt with in any serious way on purpose, with jewish voices overwhelmed, abused, and regularly and systematically silenced in defending ourselves, I really can't suggest Mastodon or any of the other Fediverse social media to anyone. I'm glad it was available when I left Twitter, but I can't recommend it

Budgegeria 🦜

@Gargron If you want software developers work on open source software, tell your friends about them.

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