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๐ Missed your jump over the mushroom? ๐ซ Splatted next to your target? ๐ง Drifted your kart outside the track? This shall happen no more! We contacted Nintendo to address the recurring problem with defective Switch controllers and they agreed to offer all consumers the right to repair, free of charge, even beyond the legal guarantee! This will prevent the disposal of unrepaired controllers and unnecessary waste. 125 comments
@EU_Commission All of this is happening to me quite regularly! The problem is: the controllers are fine ๐ฌ  @EU_Commission Even though the Switch nears its EOL - there should also be preparations for the successor console in that matter. @tenkoman "Switch nears it's EOL" is this stated or implied anywhere by Nintendo or any partners? @EU_Commission cool, now make it so my perfectly working lightning cables don't become eWaste just to push USB-C down my throat  @SebastienK oh shut up and just drop the proprietary stuff in favor of the world standard! @wonka ok let's forbid Nintendo products with all their proprietary stuff ๐ But indeed that's what the EU tells to consumers. โShut up!โ. Consumers deserve a choice pro@EU_Commission@social.network.europa.eu @SebastienK @EU_Commission Isn't next iPhone 15 be supposed to adopt USB-C already? @aurnytoraink yes, enforced by the EU. All my lightning cables have become obsolete. They will end up somewhere on a beach in Africa because that is where are all western excess waste goes ๐คท๐ฝโโ๏ธ@EU_Commission@social.network.europa.eu @SebastienK I bet you can sell them online because some user will still have older smartphone @aurnytoraink no because I will not replace all my Apple gear. The EU has condemned me to charger hell. Instead of one charger I will need to use 2 The EU really didn't have their brightest mind working on that directive ๐คท๐ฝโโ๏ธ @SebastienK are you seriously whining about having to use a new charger when you own several thousand euros of apple products? I can't with you all, seriously. @aurnytoraink
@SebastienK @aurnytoraink this is the fault of Apple refusing to voluntarily join the rest of the smartphone market years ago, not the EU for forcing them to finally do so now. If you don't want to get rid of the cables, you could get a Lightning to USB-C adapter. Then you could still use all the same cables whether for a new device following the standard or an old one that doesn't. @chronohart what fault? Who needs USB-C on their phones? The only ones whining to have it on the iPhone don't use iPhones. @aurnytoraink @SebastienK @aurnytoraink Why did I bother replying to you? I can see your other replies in here. It's obvious you're only arguing for argument's sake. @chronohart i'm just replying to every reply. I'm sorry that I dedicated some of my time to respond to you ๐คท๐ฝโโ๏ธ @aurnytoraink  @SebastienK @EU_Commission Well, Apple had the chance to adopt USB-C way sooner, preventing a lot of electronic waste because chargers of other smartphone manufacturers could be used, too. But they insisted on Lightning, supposedly because of a bad user experience with USB-C, which is BS if you ask me. Since voluntary didn't work, the EU had to force USB-C onto Apple ๐คทโโ๏ธ @svenjacobs IT's BS that it is about bad user experience with USB-C it was of bad user experience with USB-A which was correct and not BS @EU_Commission @SebastienK Yes, I know. But I still don't understand why we are talking about USB-A. USB-C is going to be the standard port/cable, not USB-A. @svenjacobs because you said it was because of bad user experience with USB-C, which is not correct. @SebastienK Please read my post again ๐ I said that Apple claimed this as a reason against adopting USB-C. They claimed this and other arguments for years while still producing new devices with Lightnight. @svenjacobs show me where they claim this. I never saw Apple claiming that. They were the first to adopt USB-C and got criticised when they released USB-C only hardware ๐ @svenjacobs the first enforcement by the EU was regarding USB-A but they botched that one so hard we luckily were not forced to use micro usb over Lightning on our iPhones ๐คท๐ฝโโ๏ธ @SebastienK I'm also happy that we're not on USB-A now but USB-C is totally fine, right? @svenjacobs I don't mind USB-C but I never demanded it. I did not need new cables. I have plenty. ๐คท๐ฝโโ๏ธ @SebastienK It's not about (the amount of) cables, it's about interoperability. Also it's not just about smartphones but about a wide range of mobile devices like tables, laptops or bluetooth speakers. Luckily in the future we don't need a separate charger for every device. @svenjacobs what interoperability? When did you last use a cable on a phone? @svenjacobs okay but it's 2023 and we charge our phones wirelessly. Again the EU wasted our tax euros on some outdated directive on how consumers should charge their phones. Its USB A all over again ๐คท๐ฝโโ๏ธ I know I am hard to please as a consumer but all I demand as a consumer is the right to vote with my wallet @SebastienK I'm pretty sure that most people still charge their phones via cable and don't have a wireless charger at home or on the go. @SebastienK wireless is a waste of energy, just get lightning-to-usb-c adapters and stop crying like they've taken your first born ๐ @Tsadiq stop telling me what to do. That's all i'm asking of the EU and you. @svenjacobs @SebastienK well, you're complaining about having to buy new cables but you don't, actually. You should be glad your cable won't go to waste. @Tsadiq i'm complaining about having to throw away perfectly working cables. Can't you read? @svenjacobs @SebastienK and you'll be able to keep them, good for you! @Tsadiq lots of time and euros have been wasted over a stupid directive that is already outdated. You don't care we waste tax money? ๐ค@svenjacobs @SebastienK ahhhhhh 'wasting tax money' it's never been an ecological problem, was it? @Tsadiq @svenjacobs
@SebastienK @Tsadiq Well, then we're at my first answer again b/c initially this was just voluntary โ no law โ and Apple was refusing USB-C for their smartphones for many years. If someone could have saved a lot of money and bureaucracy it would have been Apple. All the EU wanted was just to reduce electronic waste ๐ @svenjacobs and now we have a law. The EU could have saved a lot of money by understanding technology. It clearly doesn't as it has repeated the same mistake as with USB A. USB C is not the future of charging phones and charging phones is what this directive is all about Waste of cables and tax euros. ๐คท๐ฝโโ๏ธ @SebastienK well, you ever tried connecting a usb peripheral to a phone or tablet? Probably not as you seem to think cables are for charging only. And still, that *is* a usage some people have, but you only see the problem by that very little spectrum of yours and dismiss everything else. But congrats, imho you're just doing a fine job at being an apple bigot ๐ @Tsadiq oh yes I daily charge my android work phone over micro usb. I always try to put it in the wrong way. Every day I get reminded of how wonderful the EU directives are My iPhone on the other hand is a cable virgin I think ๐ @SebastienK then again, we're not talking about charging here. We're talking external screen, digital audio, storing devices, accessibility tools. And that's why there should be only one standard, and this standard is usb-c because it's not a proprietary standard, whether you like it or not. @Tsadiq Is this a paralel universe? Wireless, wireless, wireless, wireless. I do all these things without a cable, Android can't be that far behind that I don't see why you would need a cable for any of those? If Apple would ditch the cable altogether I would not miss any of those @SebastienK wireless implies authentication, if not you're opening your devices to mitm attacks. Unthinkable for sensitive data. Cable ensure direct connection to devices. You can't wireless from devices that are not self-powered - you ever heard about issues with lithium in batteries? You can't configure wireless tools if you're not able to see the screen. Visually disabled people? To hell with them. Broken screen? Welp, too bad. As i said earlier, you only see through the spectrum your very, very narrow usages and very very wide privileges. Just because *you* do something doesn't mean everybody else wants, can afford or is able to do it like you do. You're just self-centered. @Tsadiq you mean because โweโ do it a different way โyou" need to adapt or shut up. Thatโs the whole thing I'm getting from the answers I got. @SebastienK Maybe you should become a technical consultant for the EU then if you think you're doing a better job than them? You may be on the technical bleeding edge here but that doesn't necessarily count for millions of other people ๐คทโโ๏ธ @svenjacobs Iโm not on the bleeding edge. I'm just a consumer in the EU using todays products ๐ @Tsadiq   @developerjustin @EU_Commission @Barredo Honestly the #EU over-regulates everything. They had no business mandating the #USBC port on smartphones, for example, and I wish that #Apple had stood up to them on that front. If #Nintendo did this voluntarily, good on them. If they did this under duress, it's yet another in a long list of shameful abuses of power by the #EU. @EU_Commission@social.network.europa.eu oh my god the bitten nails x.x  @EU_Commission hopefully this is worldwide. Nintendo Australia refused to acknowledge that this is a known issue when I contacted them about it last year. @EU_Commission What are the terms of the agreemement? Nintendo and "free of charge" is a very surprising association. @EU_Commission assuming you still have the receipt for a device you may have purchased a full six years ago. My Joycons are still going to end up in the bin once I've replaced them.
@EU_Commission Thank you. Hope youโll find some time for Mario Kart despite all the work you do. @EU_Commission Hey folks, I'm just some guy, but I've shared this post on our little site over at GameRanx as an update to the news about the free repairs. Cheers! https://gameranx.com/updates/id/457585/article/nintendo-will-repair-joy-cons-free-in-the-european-region-indefinitely/  @EU_Commission as much as I get angry over chat control, data retention laws, and similar - this is nice for consumer rights. @EU_Commission I really don't understand those complaining about this measure or enforcing USB-C. Interoperability is great for users, not for companies building their commercial strategy on top of a walled garden. The ones defending exclusive formats are just parroting the advertising garbage big companies brainwashed them with. @EU_Commission Joycons are already some of the easiest to repair consumer electronics. The problem is the thumb sticks themselves don't last and need to keep being replaced. But how about a link with some details of what is being done?  "right to repair, free of charge" sounds very dystopian, as if there could ever be any justice to allowing corporations to weaponize the judiciary against people who want to tinker with their own stuff  @EU_Commission this is actually super cool. I know this post doesn't apply to the US, but even on the newer switch the issues still come up! It's awesome to see that the EU is taking steps like this, both for waste, and the consumer! Maybe Nintendo of America will make a move to follow...  @EU_Commission Great! To be fair to Nintendo, they are great about repairing controllers for you. Got a few replaced for free. Nearly ashamed to return them at this point though with the beatings the kids give them!   @EU_Commission they better apply this to other places. Also, they should require no proof of purchase since I obtained my switch 2nd hand. |
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@EU_Commission Better late than never?