@EU_Commission Now imagine, that company will fix your stuff after warranty period even without EU's intervence. Well, one of them is #Netatmo

Netatmo napsal/a:

Hello Roman,

Thank you for your feedback.

Based on your description, I can confirm that your Thermostat is defective and, according to our Admin tool, as your thermostat was installed in 2018, it is no longer covered by the warranty.

However, we offer to repair it for free.
(...)

This is how good customer service looks like