It’s fucking nuts that service providers can just remove your purchases like this without refunds.
It’s fucking nuts that service providers can just remove your purchases like this without refunds. 227 comments
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@Ertain @gamingonlinux If purchasing isn’t owning, then piracy isn’t stealing. @jordan_kendrick @Ertain @gamingonlinux Part of what's terrible is that most digital storage media has a short lifespan, but copying it validates the copy, so the most reliable way to preserve digital data is to distribute it widely and keep copying it regularly. We need piracy to preserve culture. @foolishowl @Ertain @gamingonlinux In order to preserve it in any meaningful fashion, you’re right. @jordan_kendrick @3TomatoesShort @jordan_kendrick i thought the same thing! The writing, I mean, mot the cross stitch. @jordan_kendrick @Ertain @gamingonlinux Reminds me of all of those DVD commercials that ended in own it today. Then the DVD comes with a viewing license disclaimer. You never owned it. @Ertain @Ertain @gamingonlinux to paraphrase @rms: If someone asks me my opinion about piracy, I will tell them "attacking ships is bad -- we should send the navy." Sharing is caring. @gamingonlinux call it as it is - Sony didn't sell anything, they rented the content. Of course they didn't label it as such @pak0st @phi1997 @pak0st @gamingonlinux does not matter, I fully expect the EU regulators to pounce on this an not let it go. @andrewfelix @pak0st @gamingonlinux @pastorinni @gamingonlinux Same. Too easy to deny online content like this. It's better when files are stored offline, preferably in multiple storage devices. @rticks @gamingonlinux Yeah. This is very much based on trust. @keyboard @rticks @gamingonlinux There is an easy solution here - the EU should simply make it illegal like with many shit things like these XD Then they won't do it in the rest of the world either - and not offering products in the richest market in the world with over 400 million people isn't an option. :D @UkeBLCatboy @keyboard @rticks @gamingonlinux Either that, or say that if the "seller" wants to claw something back (perhaps because it turns out they don't have the rights) they have to give the "purchaser" a full refund. Quotes used because if you don't have an unencumbered, non-DRM copy of something you don't own it. @rticks @gamingonlinux Well, Amazon *has* removed Kindle books from people's libraries before: https://www.nytimes.com/2009/07/18/technology/companies/18amazon.html?_r=1 At least they refunded people though. Funnily enough, they probably broke their own TOS: > Amazon’s published terms of service agreement for the Kindle does not appear to give the company the right to delete purchases after they have been made. It says Amazon grants customers the right to keep a “permanent copy of the applicable digital content.” @fishidwardrobe @rticks @gamingonlinux Audible frequently removes audiobooks. They will refund if you notice and call them. Another late stage enshittified company. @rticks @gamingonlinux shit you not, amazon remotely removed Orwell books from kindles: https://www.nytimes.com/2009/07/18/technology/companies/18amazon.html “One thing that we have learned is that piracy is not a pricing issue. It’s a service issue.” - Gabe Newell, Valve, 2011. @gamingonlinux so Gaben solved it by providing a service, proving that servicing nazi pones, Hitler sex games, US war crimes games, and child exploitation / sex games isn't about pricing. Oh but you can opt out of sex games, lol. Wasn't old Gabe brought before congress recently to talk about exposing kids to hateful, exploitative shit? I've been on steam since 2004, and yeah, Gabe hosts nazi pones. We all know that. @choccymalk @gamingonlinux wow. Your energetic response says you probably know exactly what the fuck I'm talking about. @gamingonlinux to me it also seems to be a reminder that if you buy something you don’t own physically, you buy something you don’t own physically. @gamingonlinux the other thing he learned is being a publisher pays way better than being a creator @gamingonlinux Even better - no piracy would happen if sharing files of that kind of media was legal. @gamingonlinux it should be illegal, punishable by a painful death. If you call it a purchase, your button says "buy" or anything of that sort, it shouldn't matter what your licenses say - those mean something to users. If you want to do this, you need to say Your Rental, Rent Now, etc. @alpha1beta @gamingonlinux "Limited license to watch for an indeterminate period of time" doesn't quite have the same ring to it. @alpha1beta @gamingonlinux maybe the FTC should get involved? At least in the USA they could do something. @hub @gamingonlinux maybe by 2030 they'll figure it out and slap them with a small fine. We need an FTC with balls and an attitude problem @alpha1beta @gamingonlinux I found it had more than anything up here (Canada). Maybe the EU will strike first. @hub @gamingonlinux I'd bet on the EU. And I'll bet they'll mandate clear labeling eventually - this is a rental with unknown end date, not a purchase, the minimum they can do is say so, and give a minimal timeframe (our contract with X lasts for 4 more years). It should also require a price difference of a rental vs a similar purchase - if I can buy a DVD or rent a stream for the same price, that's wrong. The stream costs them less and a rental should always be cheaper. @hub @alpha1beta @gamingonlinux @gamingonlinux Why Google Stadia failed in a nutshell. These companies don’t realise that they are eroding trust in DRM and digital distribution in general. @gamingonlinux Why I like having physical copies, but I remember hearing on the news awhile back that another group did this as well and removed the streamed/cloud "property" @Gronok@mastodon.online @gamingonlinux@mastodon.social So-called "physical" copies can still have DRM. @gamingonlinux Times like this, I'm glad Steam tends to let you keep games that are pulled from the store. For that reason, I still have Transformers Devastation, and some other things. @gamingonlinux they even went rather cocky admitting that you purchased those, not "licensed" or something that would make you think it's more ok, cause you _technically_ did not buy anything (other than the right to watch it for as long as someone feels like it). @gamingonlinux nous sommes vraiment désolés mais, suite aux arrangements que nous avons passés avec d'autres que vous, vous ne serez plus en mesure d'entrer dans la maison que vous avez achetée. On vous remercie pour votre soutien inconditionnel. Bisou. (Par contre, vous continuerez à payer les impôts de la maison vu que vous en êtes l'heureux propriétaire. Faut pas déconner non plus hein.) @gamingonlinux I think the honeymoon period of digital purchases is over and it's time to get some proper legislation about it. I find it highly misleading to say I'm "purchasing" something, when I'm really getting a temporary license with uncertain expiration date. @apzpins @gamingonlinux @gamingonlinux @Asariel999 @gamingonlinux I still have a lot of PS2 DVDs in my closet. Maybe it is time to resurrect them. In few words, I will ditch the possibility of buying a PS4/5 and buy a modified game computer with physical DVDs. The old format is the best. @gamingonlinux IIRC if you buy something on Qobuz, you keep it. I have yet for them to prove that and I hope they don't need to. @gamingonlinux If they are no longer providing the service (ability to stream that title), then you should be able to get a refund. You paid them for the ability to stream that title indefinitely. They are still in business. So this is breach of contract. Stand by for a class action lawsuit? @gamingonlinux That is why I do not like "rental" and I prefer "owning". But the whole world has move to renting things instead of owning them... @OdnetninI @gamingonlinux You're a smart cat! I believe in you! @gamingonlinux My 20 something CS daughter buys dvds. She has a huge mistrust of streaming services. @gamingonlinux it's stuff like this that has me going back to bluray purchases for content I like well enough to buy @gamingonlinux This is why physical media must always be a thing. Anything else is just rental. If they can take away what you "bought", then that's not what a purchase means. That's a walking lawsuit. @gamingonlinux You are just renting your stuff, you never had ownership. Just pirate your stuff instead. If buying is not owning, that piracy is not stealing. @gamingonlinux I've had movies on a digital service that just shut down and I lost access to about 20 movies, and in the early days of playing games digitally there was one place I bought a bunch that just shut down and disappeared. Digital is bullshit and I've been very aware of that for a very long time. @gamingonlinux is it because you purchased a license to view it instead of a copy of content? That’s what they usually sell :( @gamingonlinux it is a pointed reminder that you don't own a digital copy. The provider can remove it at any time. I buy physical media and can play it any time and on any device with a dvd or Blu-ray drive depending on the media. @thomastraynor @gamingonlinux It is pointed reminder to call it renting instead of a digital copy then. In a world where words have no fixed meaning _purchase_ can mean whatever I am powerful enough to make it mean. @gamingonlinux capitalism is a cancer on society. What a flagrant abuse of ill-gotten power. We need to find a way to no longer be tethered to these abusive brands and their stupid "services" @gamingonlinux Same with Kindle books, Steam games, etc. You don't own it, you're just renting. @gamingonlinux Like everyone else says. Purchase movies and tv shows digitally, you're still stuck with it and can't do anything else with it. Purchasing a blu-ray disc or dvd is the way better option if applicable. Edit: It also sucks because even if you purchase it digitally, you can't watch it if there are licensing issues or gets removed from a platform. @gamingonlinux when I got this email this morning I was mad and I never even had any video purchases with Sony! Google also did this recently but they at least provided a link to download everything before it's removed. Sony is just stealing back everything they sold. @gamingonlinux this is why I insist on literally owning my media. I don't license shit. @gamingonlinux Playstation did the same thing to me way back with movies I had purchased directly from them. With modern consoles you don't "own" anything, you're just renting a license to content for as long as they feel like making it available. @gamingonlinux “we thank you for your continued support” … like it was a charity donation instead of a purchase. @gamingonlinux This should be classified as theft and be prosecuted as illegal, because it's literally the same as if Sony were to steal peoples' BluRay discs from their homes! I consider it a moral obligation for any affected customer to demand not only theor money back but a DRM-free copy on top of that. Shit like this is why people pirate, because honest consumer buying get shaftedbEVERY SINGLE TIME! @gamingonlinux On my platform, any of the e-books may be downloaded as a ZIP folder for offline reading. @gamingonlinux Amazon has done this twice last year. It's time to go back to just buying dvds @gamingonlinux because, as warned since online services started to be a thing, you do not own what you buy, you just license it and licenses can be revoked. @gamingonlinux they even use the word “purchase”. How is that not a reason to require a refund, perhaps on basis that it clear was not in fact “purchased” in the first place. @gamingonlinux what’s nuts is that customers keep accepting the EULAs that explicitly allow them to do this. @gamingonlinux You have not purchased anything that remains part of someone else's system. You have just rented it for an indefinite period. That may not be right, but that's the way it is. Go back to DVDs. And yet, people keep buying games from Steam. You buy DRM-ridden content, you get what you paid for.
— https://xkcd.com/488/ @gamingonlinux @gamingonlinux I guess that is what happens when you dont own you media. I think we need to always think back to the physical world to see those problems. Streaming is NOT having your media in "your library". It is asking a company to manage your media for you. That company just lend it to your when you ask them. No matter if the button says "purchase" or "rent". @gamingonlinux I wonder why they are allowed to call that a "purchase". @gamingonlinux @gamingonlinux It's because you did not actually purchase anything. Nothing you paid for ever changed owners. What you bought was a vague, non binding promise they knew they would break unilaterally from the moment you signed up. @gamingonlinux@mastodon.social Just like Valve took gamedev money because “no refund” for rejection of their games. Sony and Valve have the same problem. @gamingonlinux "WE CAN'T UNDERSTAND WHY PIRACY IS SO ATTRACTIVE" some industry executive, somewhere @gamingonlinux this is exactly why I buy hard copies and rip them to my own digital library. @gamingonlinux What shocks me is that Sony—producers of one of HBO’s biggest hits this year—clearly doesn’t have enough market strength to prevent it. @gamingonlinux @gamingonlinux Well unless you have no DRM or at least easy to crack DRM, you don't actually get anything for your "purchase". We seriously need a ban on DRM. @gamingonlinux for this very reason I will never pay a subscription for anything, because you are not buying it, you are renting it. @gamingonlinux Physical media or files on your own hard drive with no DRM. Everything else is owned by the man. @gamingonlinux likely there will be a class action lawsuit and some minor refunds, largely benefitting the lawyers who worked the suit. @gamingonlinux sadly, I consider most any digital content I have as being rented unless I can make a backup to my own storage. Even then with things like online games, it's expected that it's ephemeral. @gamingonlinux At this point, they should be legally required to refer to them as "long-term rentals" <.< |
@gamingonlinux In this case, piracy may be a necessary evil for watching the lost content.
Edit: apparently, I struck a nerve with this toot.