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Jules

"Just use Linux" is much like "just ride a bike" or "just shop at a refill store" - accessing the non default option can be time consuming, expensive or unavailable locally. We need to recognise you need a certain degree of privilege to have the capacity to complicate your life voluntarily. We need to be trying to make the better, harder thing more accessible, not blaming people for not using it.

117 comments
DELETED

@afewbugs I'm so angry when someone tells me "just use X instead of Y", because there's a reason why I use Y. I might not have time to learn or learning curve is just too steep. Of course new things require time to get the grasp of them, but the default answer for some issues shouldn't be "just use something else". We should make things easier to use, but can't forget that someone simply doesn't want to change anything

Jonathan Schofield

@szpon
I don’t generally mind the invitation to use something else or a request to add/change something. I always mind when it is prefixed with “just” or “simply”

@afewbugs

DELETED

@urlyman @afewbugs I don't mind either as long as an advice for the actual issue is provided or as you mentioned, invitation or mentioning something as an altern9. Bare "oh just use this" is extremely frustrating. But such approach requires getting rid of big ego and giving some thought about a person you're talking with

1 tripod in 3 trenchcoats

@afewbugs yeah, I like to use Linux. But I am working in an enterprise environment, when my company says all the computers have to have windows installed then "just use Linux" is not gonna magically make it appear on my device.

tessarakt

@kyonshi @afewbugs yeah, can be very annoying. I have a developer "client" with my own Linux installation, but they tend to make some things very hard ... Like people using CIFS shares. Even Sharepoint would be easier.

Thanasis Kinias

@kyonshi
Yeah, my university IT actively makes things difficult for Linux users (beyond ‘we do not support’)—like banning plugging in to Ethernet, blocking printing...
@afewbugs

Thanasis Kinias

@kyonshi
I deal with the frustrations because I have 20+ yr using Linux on the desktop and changing would be very painful now, but there are so many roadblocks in front of any prospective new user...
@afewbugs

Delphi

@tkinias @kyonshi @afewbugs Things have changed so much. At the uni I'm just leaving they stopped everyone installing everything. There's a faffy process of applying for anything that they haven't approved. The IT team only know what they've been told.
They think they're making everything secure then use Google and lots of insecure practices. The knowledge is suprisingly poor. They constantly change everything owing to terrible decisions.

Autoerotic Defenestration

@kyonshi @afewbugs right?! my last company was Windows-based, but us devs could choose, so we had lotsa Macs and 1-2 Linuxes.

But the admins were only responsible for the Windows machines, which means with anything else, you were on your own.

So we were free to choose, but it did come at a price.

Martijn Vos

@afewbugs

We need big hardware sellers to support preinstalled Linux. They all have Windows preinstalled. Phones have Android preinstalled. Apple is a hardware manufacturer with their own OS. Why does this not happen for Linux? There's System76, but they're tiny. Linux is a massive opportunity for any hardware seller to become more like Apple.

Mux2000

@afewbugs
People have been working on making Linux more available for decades now. It's at the stage where it's probably more intuitive, more usable and more friendly than Windows ever was.

Yes, it's different, and thus requires investment in familiarizing yourself with a different os, but it's no worse than going, say, from win10 to win11.

The "Linux is for nerds" meme has to die.

hazelnot :yell:

@Mux @afewbugs it's not about it being "for nerds" or not, it's simply less accessible because it's not The Default and it's not what people are already used to using

There's always gonna be an uphill struggle in cases like these, and blaming people for not essentially gambling away their time for something unknown to them just reinforces the idea that Linux is for pretentious nerds

Mux2000

@hazelnot
Neither is Microsoft's latest os, whatever that is. Every time I have to use one I'm completely confused because each version has a completely different interface.

Honestly Classic Gnome on Ubuntu would be so much more familiar to anyone who was there for the Win95/XP/Vista era than modern Windows interfaces.

People get used to what they're given. Don't underestimate people. They can learn a new interface pretty quickly. They have been doing so for decades.
@afewbugs

@hazelnot
Neither is Microsoft's latest os, whatever that is. Every time I have to use one I'm completely confused because each version has a completely different interface.

Honestly Classic Gnome on Ubuntu would be so much more familiar to anyone who was there for the Win95/XP/Vista era than modern Windows interfaces.

hazelnot :yell:

@Mux @afewbugs yeah, which people feel forced to adapt to, while switching to Linux feels like a waste of time and energy when you're working two jobs just so you don't starve or end up homeless

Mux2000

@hazelnot
Which is just as good a reason not to upgrade to the latest Windows as it is to not switch to Linux.

People should not have to deal with new, confusing interfaces when they don't have the mental bandwidth to do so, but that applies equally to both. Linux is not special in that way.

@afewbugs

Jay Baker

@Mux @hazelnot @afewbugs I teach tech, mostly to folks who tend to be older and less confident. The most common response to this proposal tends to be around the fact that, ironically, they trust big tech companies more, even if they hate them; if it's free - many assume - then it must also be worthless. They struggle on with a clunkier, more confusing Windows operating system because of this, when they could be using an OS more comparable to the one many of them use on their phone (essentially a free, open source OS with a simple software centre). I agree that we cannot underestimate the mass marketing of Microsoft that promotes their inferior product. I remember mentioning this challenge to folks who work on Linux, who told me "We don't have time or money to do publicity, we're busy working on creating a better OS." There's the rub!

@Mux @hazelnot @afewbugs I teach tech, mostly to folks who tend to be older and less confident. The most common response to this proposal tends to be around the fact that, ironically, they trust big tech companies more, even if they hate them; if it's free - many assume - then it must also be worthless. They struggle on with a clunkier, more confusing Windows operating system because of this, when they could be using an OS more comparable to the one many of them use on their phone (essentially a...

Jules

@MediaActivist @Mux @hazelnot that's a fascinating point that the boomer generation in particular seems to trust corporations more than the alternative, which feels a bit perverse. My Mum for example prefers to eat supermarket vegetables and won't eat vegetables from the local farm box scheme or even the neighbour's garden because "you don't know how they grew them"! They do seem to believe corporate stuff has to meet certain standards of safety or something

Mux2000

@afewbugs
Well, tbf, Linux does come with NO GUARANTEE OF USABILITY OR FIT FOR PURPOSE, so there's that.
@MediaActivist @hazelnot

Mu

@MediaActivist @Mux @hazelnot @afewbugs my father in law is older, and when someone from Grey Power showed him Ubuntu, he was a near instant convert!

The things which appealed were the slowness of UX changes, and the fact that it ran pretty well on old hardware.

A land fit for all our futures

@MediaActivist @Mux @hazelnot @afewbugs maybe I'm inured to it, but successive updates to my Windows 11 machine have caused only brief issues, unlike the irritations compounded by successive Android updates on my phone, which is steadily losing functionality (fingerprint login now disabled for some apps, return to home screen no longer works from recent apps view, ...)

hazelnot :yell:

@Mux @afewbugs it's the difference between "well I got a new computer cause the old one broke and now I gotta get used to this" and "I'm gonna install a new OS from scratch" when most people are terrified by the prospect of installing an operating system at all

There's a reason computer repair shops charge money to install Windows for you, cause most people can't do that

Mux2000

@hazelnot
You can buy computers pre-installed with Linux from trusted names like Dell and Lenovo. They're cheaper than their Windows counterparts.

The cost here is mostly in considering doing something new, which I get. This is not something to do when you don't have the time or spoons for it.

That said, if your computer broke down and you have to get a new one with an unfamiliar interface anyway, that might be the perfect time to switch.
@afewbugs

hazelnot :yell:

@Mux @afewbugs oh yeah I completely agree with you on this one

TerryB

@Mux @hazelnot @afewbugs Oh yeah. So you tell people they should get a new OS on their new machine. And "Oh while you're at it you're gonna need something that's not WORD...." 🤔🫣🫨

Mux2000

@TerryBTwo
If using a different office suite is too much (isn't everyone using Google docs by now?) you could just use Word on Linux.
@hazelnot @afewbugs

TerryB

@Mux @hazelnot @afewbugs I could. But don't need to. (LO) However, the ordinary users want WORD still. I don't see a lot of Google Docs used even. Assuming that they have 'nux distro that included LO they'd still be faced with differences.

Mux2000 replied to TerryB

@TerryBTwo
Well, they can have it. I hear it works well.
@hazelnot @afewbugs

Koen Hufkens, PhD

@hazelnot @Mux @afewbugs That's the crux of it, sadly the "learning" bit was equally time consuming for the default, but has been forgotten (or was outsourced to a class somewhere).

Basically, people don't change even if given a better alternative and switching is easy. There is a reason Google pays billions to be the default search engine in browsers (nobody bothers with alternatives).

Shaming people will not motivated anyone, shaming companies for their practices on the other hand.

eppa, de koninklijk hofnar 🦻 :v_trans: :v_mlm:

@Mux @afewbugs no it is not

signed, someone who would be on linux already if it wasn't for the fact that clip studio is still mostly unusable most of the time

eppa, de koninklijk hofnar 🦻 :v_trans: :v_mlm:

@Mux @afewbugs drawing software by celsys

and before you say "erm krita exists" - yes it exists but it doesn't have the features CSP has

Mux2000

@rangaku
What's celsys? What's krita? I mostly use InkScape for drawing. Works well enough for me.
@afewbugs

eppa, de koninklijk hofnar 🦻 :v_trans: :v_mlm:

@Mux @afewbugs use google, i'm not going to entertain your learned helplessness for this one

also inkscape, as far as i'm aware, is mostly for vector work. not everyone does vector

Ricardo Tavares

@Mux @afewbugs The popular choice, given enough of a gap, will always have the advantage of everyone knowing how to handle common problems. Either a family member or someone online can help you. With Linux, you still have to be prepared for being the only person with that problem and power through on your own.

Tats :disability_flag:

@Mux @afewbugs can you buy a new laptop with Linux installed?

Tats :disability_flag:

@Mux @afewbugs thanks, I'll see what's available on the UK on the list

Laurens 🧢

@Tattooed_Mummy @Mux @afewbugs And even then, installing a main line Linux distro on a device (if you have one) is very doable these days. It's not very different from installing Windows from scratch.

I use Windows 10 Pro on my main PC and Linux Mint on my laptop to experiment with. If everything goes well, I might switch to Mint on my main PC when support for W10 ends in October 2025. I already know I can log into the company network with my Linux machine, so that's not an issue anymore.

Robert Kingett backup

@Mux @Tattooed_Mummy @afewbugs I haven’t read the link yet, but one of the main issues I see it’s hardware and compatibility, so is there a computer manufacturer that makes hardware around a specific Linux distro? That way, my non disabled friends won’t need to fight with the OS to try to get it to recognize their hardware?

Mux2000

@weirdwriter
Short answer is yes, long answer is in the link. Dell and Lenovo both make Ubuntu-compatible machines that come with either Windows or Linux pre-installed, and there are many smaller suppliers that build machines specifically to be shipped with either their own flavor of Linux, or one of the bigger distros.
@Tattooed_Mummy @afewbugs

necromantic

@Mux @afewbugs hard disagree. Linux has been my primary desktop for about 15 years now, we're in a worse state than we were a decade ago. there's a bunch of reasons, but they mostly come down to both Ubuntu and redhat pushing terrible decisive onto the larger community. it is, right now, substantially more difficult to run Linux than windows, and lots of people i switched to Linux ages ago have switched back because the major desktop envs have gotten way more broken.

tessarakt

@afewbugs "complicate" is relative ... E.g. I voluntarily used Windows because I thought the offline file system caching might work ok. It doesn't. Hiding complexity does not make it go away.

Oblomov

@afewbugs chicken and egg problem. The most significant change that can lower the barrier to entry to the non default option is large-scale adoption.

Janneke

@afewbugs You must have no idea how much time is wasted by using Windows; converting is only a one time Investment.

eppa, de koninklijk hofnar 🦻 :v_trans: :v_mlm:

@janneke @afewbugs i would rather use windows and make sure my work software is working properly out of the box instead of spending days on setting up WINE only to be greeted with a nothingburger at the very end :thumbs_up_paw1:

geoffl

@janneke @afewbugs No it isn't. It's switching to a constant struggle where everything changes all the time. Almost every Linux tutorial online about getting anything working is obsolete. And, as I found out yesterday problems that "have been an issue since 2014!"

Windows: Download and install software.

Linux: Separate instructions for the 3 most recent versions of 5 different distros but you may need to do something completely different and then it'll probably fail with no help in the log.

Rafael C. Teske

@afewbugs We should fight to make companies that reach a certain number of users to have (rotating and possibly elected) users councils or public consultations with veto power. The same should happen with companies that reach a number of employees and worker councils.

This would prevent a lot of the disgusting things we have seen lately, including AI shenanigans, investment in fossil fuels or forced return to office. An utopic goal, but everything is at some point.

theisholtz

@afewbugs well, that’s one way to victimise yourself. By refusing to learn anything that might empower yourself and just wait for your tech overlords to magically start playing nice. Change has a price.

geoffl

@theisholtz @afewbugs

"Anyone that doesn't buy a Mac to solve their problems has themselves to blame. Change has a price."

theisholtz

@geoffl @afewbugs Linux is about seizing the means of computation and taking control. It’s build by a community and taking matters into your own hands. Using Windows or Mac you are just putting your digital destiny in the hands on some feudal techno lord, and acting surprised when this lord is using his power to screw you over. These companies has been acting this ways for decades.

geoffl

@theisholtz @afewbugs In my experience Linux is lifestyle choice for people with enough time on their hands to deal with Linux.

Don't use the fudal techno overloads Dropbox, simply spend a few hundred $ and take a week setting up your own cloud storage, with fail2ban, btrfs, and multiple off site backups. Then have to constantly update the software and harden the security.

Just grow your own food and don't rely on "big farmer".

I do both but I'm privileged enough to have the time. Many don't.

theisholtz

@geoffl @afewbugs it doesn’t have to be this binary. Linux is not a lifestyle, it can be, but you can also just use the desktop as you would normally. I have done so for years.

Neil Hopkins

@afewbugs @alicemcalicepants gifting bootable USB sticks and showing people how to use them is a positive thing to do.

Dave Lane 🇳🇿

@afewbugs sometimes making a self-preservation step is hard. Doing the right thing is generally harder than doing the default thing. Yeah, some people can't make a change right now, but some people can, given enough reason to do so. Those who can't right now, might be able to in future, and knowing that a better option exists creates a better future opportunity. Especially when so many people are offering to help people through that transition.

Cogito Ergo Disputo

@afewbugs right on, Jules! I used Linux several times for different lengths of time, but each time I finally gave up having to constantly fight the OS to make it do what I needed. I eventually just got fed up and dropped it.

Riley S. Faelan

@afewbugs This is a flawed argument, in that it aggressively dismisses the time consumption, expense, and availability restrictions of "the default option". That's a monopolist's logic.

Jules

Quite a few people in the replies seem to be missing my point, which is that the default option is the default option because it's easier. The non-standard option may well save time and effort in the long run, but in the immediate term you need to invest time and effort to make it work, which is something many people do not have the privilege to have available.

Jules

And honestly the people in the replies accusing me of "victimising myself" or "refusing to overcome my learned helplessness" are kind of making my point for me here. Some people wouldn't even know where to start with installing a new operating system Someone could be in a domestic abuse situation and worried about their abuser tracking them which is the hypothetical scenario which prompted this post, and being terrified and on constant alert is not the best headspace to learn something new

Jules

Comments criticising the person for not doing the thing are not helpful in that situation, or any sitution really

Jules

Also I, personally, already use Linux (and cycle for that matter). People assuming this is about me are missing the point utterly. I have privilege (time, energy, education, a safe living space) that means I can do the more complicated thing. Not everyone does.

Twobiscuits

@cavyherd @afewbugs idk. isn't the boots thing that the more expensive boots are cheaper in the long run?

in this case a linux computer isn't more expensive; it may actually be cheaper. the barrier is real, but it's more about the knowledge resources and one's confidence in using them than in the price.

geoffl

@afewbugs
Many of the responses here from Linux fanboys demonstrate perfectly how hostile much of the Linux space is.

Blaming everyone for not switching to Linux, when it's still a nightmare of incompatibility and the most common suggestion to any problem is "try a different distro", doesn't help.

I dual boot Ubuntu and Windows (and run multiple automation projects and servers on RaspberryPi variants). Windows is a better daily experiance.

Jeztastic

@afewbugs
Sadly I have to agree with the Linux critics here. I have been playing with it for years and am constantly trying to switch to Linux completely, but there is always something not quite working, or an incompatibility. I have no formal IT training, it's all for fun, but it's still incredibly frustrating. I was hoping to switch completely to do online therapy calls, but cannot get a modern webcam working properly on my system. It's too much time to sort, or money to upgrade hardware.

V'ger

@afewbugs I've been using Linux as my daily driver for almost 20 years now. All I can say is this: For end-users, this is still a nightmare. Stuff breaks, it is incompatible with software the end-users need, alternatives to that software don't exist or are abysmal in the user experience.

"Just use Linux" is never a solution.

PirateRo

@afewbugs there is no “just use Linux”. I laugh every time I hear it.

Generally, it’s by people desperate to establish some level of dominance in the conversation because they’ve already gone through the learning curve for it. Privilege certainly plays a part.

For me, it’s a flag that tells me I don’t have to listen to another word they have to say.

gorf

@afewbugs as someone who started using Ubuntu recently, I think a lot of people don't realize that the barrier of entry isn't that high. I think a lot of distros can be a good alternative for people when they're struggling with windows, maybe on older hardware or their laptop when they might not use it for work.

firebreathingduck

@afewbugs

I think Linux is usable for casual people within a narrow window. If your hardware is well-supported. If your application needs are simple or browser-based.

Or if you're highly technical and have a lot of enjoyment of tinkering.

I do everything with Linux and for years. I haven't had anything else on my main desktop for eight years and I dual booted for five before that.

But I had a wifi card that was solid under Windows in 2012 and iffy under Linux. I wrote a Cron job to unload and reload the driver every minute.

I just had to muck in the CLI earlier this month to get my VPN to work properly. The same VPN provider has GUI clients for Windows, Mac, Android, iOS.

I had to fiddle with Lutris to get StarCraft 2 to work.

My backups use a scripted rsync setup.

I love Linux. But if you took all of the time I spent learning it and instead put it into learning car repair or gourmet cooking instead of going to restaurants, I would have saved far more money. I *hate* Big Tech, but I don't blame people for having other priorities.

@afewbugs

I think Linux is usable for casual people within a narrow window. If your hardware is well-supported. If your application needs are simple or browser-based.

Or if you're highly technical and have a lot of enjoyment of tinkering.

I do everything with Linux and for years. I haven't had anything else on my main desktop for eight years and I dual booted for five before that.

Elia Ayoub (he/him)

@afewbugs @joachim I’m someone who feels ideologically closer to Linux but it’s been too intimidating and time-consuming for me to ever get into

Rieth

@afewbugs ciao giacomo Côme andiamo? Te saluti da Alejandra ( della mancha) e franck wild!

I see Dud people!

@afewbugs Some Linux users aren't helpful to newbies, either. "Send me the terminal output" isn't an easy thing to do if you're not used to CLI.

Bit_form

@afewbugs I do agree here, but I also think that one simply cannot try something new without some trivial level of difficulty (difficulty is a different level for everyone who does it).

New things are new!

Part of new things being difficult is how they are built from the ground up to be the differences we want to be building towards.

I'm not going to shame someone for being taken advantage of being fed 'the easy way' of course, but it should be understood that not knowing about how something works now WILL put one in a vulnerable position to be taken advantage of.

@afewbugs I do agree here, but I also think that one simply cannot try something new without some trivial level of difficulty (difficulty is a different level for everyone who does it).

New things are new!

Part of new things being difficult is how they are built from the ground up to be the differences we want to be building towards.

Uraael

@afewbugs@social.coop

We need to recognise you need a certain degree of privilege to have the capacity to complicate your life voluntarily.
While this is true it could do with expanding to say that this pain is only in the short term. Once you're up to speed with the basics of Linux you'll find it isn't the same as those other examples that involve sustained extra-effort commitments - it settles down to become exactly as easy as using Windows.

Sparky 💡

@afewbugs This. Also, to be brutally honest:
While I am a very happy Linux user, I do recognize that with my prior machine, it was pretty much "dumb luck" that it ran as well as it did (and even then, the WiFi chip kept having weird issues that only went away after I replaced it with one that was recommended as being highly compatible with Linux), and I pretty much picked my current one out from a compatibility sheet.

Andreas Sturm 💚🚴🏻 🧗‍♂️ 🥋

@afewbugs I would say, it has nothing to do with real simplicity of the OS, but with purchasability as a bundle (machine and OS) and a lot of marketing. As long as one has to set up the OS by self, Windows is not more easy and many home users will not be able to solve Windows problems later without help.

Nuno & Lua :DsaprvingLua:

@afewbugs and although I am not disabled there's quite a lack of proper support for things like screen readers under Linux desktop environments, whose development has been lagging a lot compared to some rather less useful features. This and the elitist attitude about many quirks (read: bugs) is usually what drives me away from recommending it to non technical people, although I've been using it for decades on personal devices.

Bit_form

@afewbugs I was thinking of starting a Linux Petting Zoo night

Where we have different versions of beginner Linux distros with different Desktop environments for people to touch and use for fun without pressure.

Maybe some prompts for learning as a scavenger hunt.

- find the app store
-go to "about this computer" in settings.
- enter terminal and type 'sudo neofetch"

Etc.

Jaime Herazo

@afewbugs
Blaming people for this is shitty, absolutely, but i for one see it like domestic abuse situations, in a better world you should be able to tell the abuser to stop, but in ours the solution is to *GET OUT*. Demanding the abuser to stop the abusing doesn't tend to work. Leaving Big Tech is inconvenient, difficult, time consuming, etc., but is the only real solution to their ever-worsening abuse until things change enough that they're stopped, which might take many, many years.

chris@strafpla.net

@afewbugs “Just use Linux (on the desktop)” usually means “I have no real clue of Linux but an opinion”.

Donald Clark

@afewbugs I appreciate that framing. Id love to jump back into Linux but don't have the time to mess with kernel blurgh or trying N oss apps to find the one that is OK and maintained

Ray Ingles

@afewbugs

I understand your point, but I have to ask - what more would you like to see being done?

From a technical perspective, installing Linux is easier than Windows at this point. It's certainly no worse! What else should 'evangelists' be working on?

Steffen Voß

@afewbugs Someine suggested I should start my own search engine, if I didn't like Google. Can you help me? 😉

Iron Bug
@afewbugs it's imaginary roaches or even worse: delierate deceiving. because GNU/Linux is available everywhere, to everyone and need no expenses or any special skills at common user level. and yes, there's no pay for it and it does not spy on you and/or steal your data as M$ or applecore.
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