Oh man, this news story. Former MLA from Manitoba asks Meta's own "ask AI" chatbot if a phone number he found on Google is really Meta support. It tells him yes. It isn't, and he's scammed out of $500 and control of his accounts. https://www.cbc.ca/news/canada/manitoba/facebook-customer-support-scam-1.7219581
@misty From the account in the article, it seems like Gaudreau was being careful and was trying to verify a telephone number from what he reasonably expected would be an authoritative source.
This is absolutely Meta's fault.
@misty @mcc can you imagine if Meta *did* have phone support, though! They’d have to hire like 1% of the earth’s population to staff it…
Actually, that would be a good law to fight these big companies. For every x active users, you must have one (1) CSR
@misty
Does this mean Meta Support is just an hallucination?