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Aral Balkan

Freedom in technology must include freedom from technology.

We must not create societies where the price of admission is owning a device controlled by one of two trillion-dollar US corporations.

We must safeguard people’s access to public services and the everyday necessities of life via alternate methods.

Technology should always be a progressive enhancement.

Do not let Silicon Valley privatise your access to modern life.

mastodon.ar.al/@lrvick@mastodo

#technology #society #access #humanRights

Screenshot of fediverse post by @lrvick@mastodon. social:

It's official. After 3 months of back and forth, a major medical
provider has elected to drop me as a patient for not having a Google
or Apple device.

It is unclear if this is legal, but it is very clearly discriminatory and unethical.

Any tech journalists or lawyers interested interested in this?

I would like to do anything I can to ensure this never happens to
anyone else.
39 comments
Aral Balkan

@aurisc4 That is a necessity of modern life, wouldn’t you say?

Aurimas Černius

@aral not really, consider that kids don't usually have bank accounts and are fine with using cash. Why can't adult live that way?
Just that in case of banks even in small countries you have a choice of more than two, while with mobiles there are more than two options, but the two dominate so much, that no one cares about the others.

Aral Balkan

@aurisc4 Kids can live that way because they have parents with bank accounts.

So should you be able to live without using a bank? Yes. Is it practical to? Not really. Should it be legal to require either an Apple or Google phone to have a bank account? No.

Aurimas Černius

@aral strange to say it, but it's sad that Windows Phone died. Even though Microsoft is no better in this context, but competition between 3 is better than 2. Were there 5-6 options for smartphone, landscape likely would be much much different.

Jernej Simončič �

@aurisc4 @aral If a kid is too young to have a bank account, it's because their parents still cover all of their needs. The moment they start working (even if it's just a summer job through an agency), they're going to need a bank account, how else would they get paid?

Stephen Crane

@aral @jernej__s @aurisc4 something like 4.5% of US households do not have any sort of bank account, according to the FDIC is 2021. fdic.gov/analysis/household-su Paychecks are just that, checks that you can cash. Or you get paid in cash.

Jernej Simončič �

@rinon @aral @aurisc4 That's unthinkable here – salary must be paid to a bank account.

Katy Elphinstone

@aurisc4

Money is fine as a simple exchange tool, but as soon as you apply interest to it everything goes really wrong.

Interest bearing debt...
It makes no sense (how can money have an accumulative value by itself once uncoupled from anything actually of value to humans?).

This one illogical mechanism.has allowed money/price to become (in cases too numerous to count) completely divorced from actual value. Aka reality.

Economist Mariana Mazzicato: m.youtube.com/watch?v=uXrCeiQx

@aral

@aurisc4

Money is fine as a simple exchange tool, but as soon as you apply interest to it everything goes really wrong.

Interest bearing debt...
It makes no sense (how can money have an accumulative value by itself once uncoupled from anything actually of value to humans?).

This one illogical mechanism.has allowed money/price to become (in cases too numerous to count) completely divorced from actual value. Aka reality.

Hugo 雨果

@aurisc4 @aral I can’t pay a lot of necessary things with cash, including healthcare, rent, electricity, water and taxes. Banking is not optional nowadays.

Greg Kemp

@aurisc4 @aral I don't think banking is a good analogy here. My (US-based) bank has online banking independent of my phone platform. And I do have the option of in-branch banking. If the bank won't provide this, I can bank elsewhere. Medical providers can be local monopolies, especially for specialty care. The neighborhood neurosurgeon or oncologist may not have any local competition. Which means you may be forced into a duopoly phone, just to access medical care.

Katy Elphinstone

@aurisc4 @aral

Yeah actually I don't agree with the sentiment, 'get rid of technology' - as it's not technology that's the problem.

The problem is the private profit-driven model. Which means we're all going to hell in a hand-basket.

Tragically, as it's so silly and unnecessary... we all seem to be running up this dead-end street. 'Dead' being the operative word :ablobeyes:

Seems we unfortunately adopted tech before evolving out of our core competitive reptilian brains. Oops.

Aeon.Cypher

@aral This is why standards are important.

Betwixt & Between

@aral I remember running frantically (late) to a medical appointment and telling the secretary that I had not gotten a reminder call. No, no, she said. We texted you. They texted my LANDLINE and still refused to see me because I was late having received no reminder. I left that practice, thinking about people with no cell phone.

Da_Gut

@aral This has been going on for 2 decades or so in poorer neighborhoods. It can be broadened out to include no phone number.

levampyre

@aral Oh, our daughter was almost dropped as a patient by her medical provider, when we chose to not give consent to electronic processing of her health data - until we pointed out that this is illegal under GDPR regulations.

Katy Elphinstone

@aral

I could not agree more!

Having just read Varouvakis' new book, Technofeudalism, What Killed Capitalism.... and frankly YIKES 😳😳😳

@blbc

𝓼𝓮𝓻𝓪𝓹𝓪𝓽𝓱【ツ】☮(📍🇬🇧)

@aral i agree and disagree.

agree in that proprietary tech, google, apple, as a condition to access is ridiculous.

i do think public funding can create open source alternatives, including hardware, which can be mandatory options for businesses to support if it is an access requirement to basic services or something.

Is is quite clear, that you cant access a lot of services without cash or letters, the telephone or motorized transport. ...and so on. that is tech too. time moves on

Sven Slootweg

@serapath @aral While there can be legitimate reasons to require some sort of technology for government services, I do not think that "time moves on" is one of those reasons.

It's a values-neutral statement; if you accept that "time moves on" is in and of itself a good reason to mandate technology, then that also validates it as a reason to mandate *unwanted* technology.

The actual reasons for mandating technology must be precise, well-scoped, and strongly justified.

𝓼𝓮𝓻𝓪𝓹𝓪𝓽𝓱【ツ】☮(📍🇬🇧)

@joepie91 @aral

yes. "time moves on" says nothing.
what i hope it would stand for is... that there is a reason for people to largly adopt tech. it is not just for the sake of it or because they are forced.

it is because, e.g. a washing machine makes life so much more convenient than washing cloth by hand and you will very rarely find anyone who is against washing machines.

now sometimes, new tech comes with downsides. amazon might be convenient, but side effect is central control by jeff

@joepie91 @aral

yes. "time moves on" says nothing.
what i hope it would stand for is... that there is a reason for people to largly adopt tech. it is not just for the sake of it or because they are forced.

it is because, e.g. a washing machine makes life so much more convenient than washing cloth by hand and you will very rarely find anyone who is against washing machines.

𝓼𝓮𝓻𝓪𝓹𝓪𝓽𝓱【ツ】☮(📍🇬🇧)

@joepie91 @aral

i do think tech is massively adopted mostly because ppl love the upsides, that includes apple or google pay experience... but it doesnt mean there cant be alternatives without the downsides ...now if a market adopts a new tech in ways that excludes open alternatives, then laws should support and maybe enforce markets to make room for open alternatives... but forcing businesses and industries to always support fax machines will drown progress in enforced technical debt

Reina :maybe_verified:

@serapath @aral My phone stopped working recently and I was without proper access to stuff for a while until I was able to get a new one. I think progressive enhancement is very much necessary. It's easy to say tech good until you're without it. Doesn't even have to be about the monopolisation of Google and Apple. Redundancy is good.

Actually, that is a half-truth. I had redundancy. But in a world where a smartphone is the only way to access shit, I'd be lost.

𝓼𝓮𝓻𝓪𝓹𝓪𝓽𝓱【ツ】☮(📍🇬🇧)

@Reina @aral

i very much agree.
i am scared "to death" (maybe not that much, but...) ...of ever losing my phone, because all my stuff is coupled to it.

now imagine:
1. a simple phrase memorized by me, could be put into any device anywhere (even temporarily) to get access to all my data & apps temporarily and then deleting it again.

...if i lose my phone, i could grt a new device or even borrow someones to help me out.

tech coupd do it, but current tech and vendor lock ins prevent it.

@Reina @aral

i very much agree.
i am scared "to death" (maybe not that much, but...) ...of ever losing my phone, because all my stuff is coupled to it.

now imagine:
1. a simple phrase memorized by me, could be put into any device anywhere (even temporarily) to get access to all my data & apps temporarily and then deleting it again.

𝓼𝓮𝓻𝓪𝓹𝓪𝓽𝓱【ツ】☮(📍🇬🇧)

@Reina @aral

this world is not science fiction. the tech exists, but it exists in alternative fringes of society, not in mainstream businesses

Lorraine Lee
@aral @Marrekoo Car dependency is truly the most perverse path dependency.
Malkbethwendy

@aral That's the thing, right now, beyond all MDs having me take sizable amounts of extra time & some money for travel to circumvent phone call making requirements for appointment making (most saying after initial appointments are made, you can switch to online scheduling). I've got more than a few stores with discount systems that require active smartphones be brought with people to stores to use them, sometimes they can be ducked by printing out those loyalty coupons, but in a growing number of places, mainly grocery stores, this option doesn't exist.
This in effect creates a set of taxes for people who can't by reason of disability, poverty or privacy choice, in said stores, of about 15-20%!

Also most online retailers require phone numbers for even putting in orders, and so far at least one medical insurance company (I believe it's the largest one in the USA) does so for reporting errors/problems with their website.

*For about a 20-30 year span I agree that phone numbers were connected to physical addresses so for ordering packages this could've been an aid to security of goods &/or an antifraud measure but that time ended over 20 years ago now & this isn't a shrinking but growing trend for retailers in my experience!

#DisabilityAccessibility

@aral That's the thing, right now, beyond all MDs having me take sizable amounts of extra time & some money for travel to circumvent phone call making requirements for appointment making (most saying after initial appointments are made, you can switch to online scheduling). I've got more than a few stores with discount systems that require active smartphones be brought with people to stores to use them, sometimes they can be ducked by printing out those loyalty coupons, but in a growing number of...

littletree

@aral you're confusing technology with monopoly and capitalism.

You can have sustainable/social/community owned technology that doesn't harm you more than non-technological alternatives would do.

Technology is a tool, at this point we should also not use printers because they allow to print nazi manifests...

The main issue is corrupt or incompetent politicians. Often both.

Aral Balkan

@littletree I’m not sure I am ar.al/talks/#free-is-a-lie

(And yes, we can definitely have better technology – ar.al/2020/08/07/what-is-the-s – my point is that it should not be mandatory for participation in modern life.)

littletree

@aral well then stop using literally anything around you.

What we don't want is Microsoft deciding that from now on AI should be pushed down your throat because it makes us more productive and all that crap.

Technology is everywhere, AI is slowly being used in more domains. It's inevitable.

We MUST regulate how it's used it, without doing witch hunting.

EDIT: did you ever hear about progress that got stopped? I can't think of anything like that. If it works, why not.

Paul Chernoff

@aral @briankrebs If the past month I've come across a variety of things that required a smart phone. No problem for me but I always worry about others. And that people shouldn't be forced to buy one. A college friend who is a Professor or Engineering and designed artificial knees still has a flip phone, his choice. In fact, I don't want to require that people have a mobile phone.

Mikal with a k

@aral
One of the reasons I refuse to go into restaurants that require scanning a QR code in order to see a menu or pay. I shouldn't be required to carry a phone and give them another layer of data just to have dinner. That also discriminates against people who for whatever reason don't have a smart phone. When I walk out, I make sure the establishment knows why.

Daniël Franke 🏳️‍🌈

@aral

100% agreed, when we designed the Berlin COVID proof of vaccination/testing (the BärCODE), one of our key criteria was that normal people didn't need to have an app, nor did they even need a phone, the QR code be on a piece of paper and it would still be a verifiable proof of vaccination/negative test.

DEDGirl

@aral another aspect of this people don’t consider… schooling. My teen in 10th grade requires internet to use her school provided Chromebook for assignments. I’m a disabled single mom. We rent a room. The guy we rent from has been purposely limiting our internet access even though he knows she can’t do her work. It’s infuriating.

Paul SomeoneElse

@aral This is a pattern all the time.
Cars , religion, public land ...

There is a divide in perception between the two sides,
"takers" and "free spacers"

The notion amongst the "takers" is that if no one is using the space, then they can take it.

The notion amongst the "free spacers" (I am this) that the space has merit w/o being consumed by a human.

If you have 10 people looking at a pretty field in nature. 9 of them can enjoy looking at it, but one "taker" will ruin that for all.

@aral This is a pattern all the time.
Cars , religion, public land ...

There is a divide in perception between the two sides,
"takers" and "free spacers"

The notion amongst the "takers" is that if no one is using the space, then they can take it.

The notion amongst the "free spacers" (I am this) that the space has merit w/o being consumed by a human.

flo

@aral
Have you seen Amy Webb's latest talk at SXSW 2024 about which technological developments we can expect, that will (possibly) shape our societies?
Horrible!

Vee

@aral in France, access to your "personal training account" (the money you contribute while employed to a training fund) requires authentication with a Google account. No alternatives . in theory there is a paper form, but the system can't process it anymore.

Simplistic Trance‐Like Getaway

@aral how is this even a thing for not having a google or apple device?

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