@Sven It's a wonderful solution when used appropriately, but it requires good situational judgment by the people operating it. They need to know when *not* to insist that it is used and to understand the human factors (highly distressed end users, often in pain).

@eyrea @Sven It was a news story here earlier this year because the situation had come to light. So at least it is being dealt with, including through training. It just unnerves me that we have reached a point where people need to be trained not to fixate on a single digital solution, to think situationally in cases as obvious as this. We seem to have normalised the idea that humans must adapt to machines in all circumstances!