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Josh Simmons

Stop treating open source projects and foundations like consumer-facing businesses.

Unless you've got a paid support contract that's being neglected, or there's a grave concern, it's inappropriate to escalate issues to massively public forums.

Maintainers and the staffers and volunteers at foundations are already overworked.

Don't make it harder for them to address your issue by ALSO making them waste time firefighting in public.

#OpenSource #FOSS #FLOSS

31 comments
Jens Finkhäuser

@josh Alternatively, start paying open source projects or foundations like consumer facing businesses.

DELETED

@jens @josh Alternately, give people UBI so you don't need to pay open source maintainers

Esther Payne :bisexual_flag:

@jens @josh given the regulatory stuff like supply chain that will hit projects, that may well need to happen.

Depends on the project and what it's used for.

People do have a powerful need to eat and ensure their chosen folk eat as well. We need to talk more about project sustainability.

Because it's really hard to focus on your project if your income isn't enough.

Michael Downey 🇺🇳

@onepict

Indeed. Alas, as long as free-riding governments and NGOs are given a pass to continue to abuse free software projects to get free labor, there will be little incentive for strong policy to promote project sustainability.

@jens @josh

Esther Payne :bisexual_flag:

@downey @jens @josh while there are many projects getting some funding from various bodies, it's usually to get them to investment or a market.

If we truly want sustainable, open infrastructure and online community spaces, those projects need some form of sponsorship or patronage.

Less Tech Unicorns or Zebras, more draught horses.

en.wikipedia.org/wiki/Belgian_

Ryuno-Ki

@onepict @downey @jens @josh

I mean, it's hardly comparable, but back when I came online for the first time, I played a browser game. (My nickname is from that time).

The game was developed by someone as hobby. In order to compensate for the infrastructure he asked for donations.

Within the game was an always visible bar, that „the server would continue to run for N more days“ unless money comes in. If the bill was covered, there was a Thank You note instead.

It was effective.

Esther Payne :bisexual_flag:

@RyunoKi @downey @jens @josh crowdfunding for people's passions and perceived utility does work.

We see it with OTW (Archiveofourown.org), Wikipedia Foundation, even Newspapers.

Dave Lane 🇳🇿

@onepict seems to me, if we want sustainable #Libre software, we need governments to realise that it is digital public infrastructure & fund it they way they do physical public infrastructure (well, like they do in most countries). Government's job (in addition to regulating society & private industry) is to invest in the greater good. @downey @jens @josh

Michael Downey 🇺🇳

@lightweight

I agree this would be a great benefit; however, in practice what is happening is governments instead funding those who deploy the ("free as in exploitation") software. Solution is not effective until the resources pass through the entire supply chain.

@onepict @jens @josh

Dave Lane 🇳🇿

@downey a strong case could, I think, be made that publicly funding proprietary software (i.e. implicit monopolies) is contrary to the greater good, and public funds should not be allocated to it. At all. We just need leaders who understand the exploitative nature of Big Tech (see davelane.nz/proprietary), are smart enough to realise that TrickleDown Economics isn't a thing, *and* who aren't corrupt af. Sadly, seems unlikely those stars'll align any time soon. @onepict @jens @josh

Jens Finkhäuser

@lightweight One difficulty with that is that public funding of industry is already common practice, so excluding tech from that is going to need more than a strong case. @downey @onepict @josh

Jens Finkhäuser

@lightweight @lightweight Sure, but then you're facing an even bigger fight.

I think it's probably best to find a way to make FLOSS fundable, but not its exploitation - that's business as usual.
Which we have with e.g. NLNet, but the scale of what they do doesn't meet the needs.

@downey @onepict @josh @downey @onepict @josh

Dave Lane 🇳🇿 replied to Jens

@jens ultimately, this comes down to fundamental principles of democracy, which are being flouted in most of the world's so-called democracies. It seems to me that the "greater good" and "core digital infrastructure" are the "right" direction to head, but yes, it won't be easy. I think anything that depends on businesses or philanthropy is doomed before it begins. @downey @onepict @josh

Wikimedia Community Ireland

@jens @geichel @onepict @downey @josh
Wikimedia Community Ireland is an affiliate of the Wikimedia Foundation in Ireland. We promote the creation, promotion, and dissemination of free knowledge. Our goal is to promote a culture of openness across Ireland through engagement, often in the Irish language (ga.wikipedia.org/wiki/). If your interested in helping or supporting, please get in touch.

Esther Payne :bisexual_flag:

@geichel @downey @jens @josh @WikimediaIE I think lots of us in this space would be happy to talk.

But the question becomes how can we help one another?

Mr. E. Grey Seale

@onepict @downey @jens @josh @WikimediaIE

The ways we can help each other are to:
1. share inputs
2. collaborate on activities
3. help distribute outputs

We use this model and we regularly collaborate in these areas where our missions align

Vint Prox

@josh Yep. You want value - you get to help or at the very least abstain from devouring PEOPLE & EFFORT behind these projects.

Vint Prox

@josh

Also sad to see @matrix being under fire for Element, which in turn doesn't even do anything out-of-ordinary.

DELETED

@vintprox @josh Unfortunately, I think some people have the "if I don't get what I want, I'm gonna start getting loud until I get what I want" gene. I'll abstain from further comment on those people, but I think the community also has a place in supporting the open source projects -- anyone can address the complainer and let them know what the community expectations around behaviour are.

It's kind of like being in a nightclub and some creep is being creepy with someone. Sure, the bouncer gets paid to do these things, but if it's the bouncer laying down the law every time, the creep knows that it's only the bouncer who's willing to act. That just encourages the creep.

@vintprox @josh Unfortunately, I think some people have the "if I don't get what I want, I'm gonna start getting loud until I get what I want" gene. I'll abstain from further comment on those people, but I think the community also has a place in supporting the open source projects -- anyone can address the complainer and let them know what the community expectations around behaviour are.

Michael T Babcock

@josh if I find a bug in a piece of software, I report it, and then leave it to the developer to do what they will.
If its a program I use regularly, I maintain my own copy with my own patches in it, and link that to them if they want to use any of it.
If its a program I use regularly *and* care about deeply, I try to pay them for it. Some groups (Darktable!) make it essentially impossible, but I do when I can.

jaf
@josh i'll also add:
if you installed it from the aur and it isn't working that's not a bug it's a feature of arch linux. breaking other people's boxes is the arch linux way.
Paul Ramsey

@josh Please continue to escalate your personal hobby horse issues and publicly abuse me so I know who to ignore...

🌻 Defederate Threads 🌻

@josh Oh, dear...

People have always "escalated" to public forums, for any kind of software, because that's where they're most likely to get help!

It is also one way that projects acquire exposure and mind share.

Finally, painting all open source software as the same kind of volunteerist, non-profit driven and resource-strapped project plays into the hands of corporations that use open source as a fig leaf. These calls for appropriate behavior could, themselves, use a lot more nuance in that regard (and more regard for consumer expectations when consumers are the target audience).

"firefighting in public" – In all likelihood, its not going to be a fire in the first place unless the product is highly valued / popular. Chill with your issue tracker... it will be OK.

@josh Oh, dear...

People have always "escalated" to public forums, for any kind of software, because that's where they're most likely to get help!

It is also one way that projects acquire exposure and mind share.

Finally, painting all open source software as the same kind of volunteerist, non-profit driven and resource-strapped project plays into the hands of corporations that use open source as a fig leaf. These calls for appropriate behavior could, themselves, use a lot more nuance in that regard...

Alda Vigdís :topspicy: 🇵🇸

@josh Some BDFLs in the open source community should be aware of this as well.

Josh Simmons

@alda Ugh, for sure. A three letter acronym who shall not be named certainly comes to mind!

Claudio Zizza 🦜

@josh Or just keep treating them that way, because your money is at stake here. It won't have a negative impact for you. 😞

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