@mhoye I see where you're coming from, and I'm all-in on having better documentation and less cryptic error messages, but I'm not 100% all-in on blaming all of life's problems on shitty docs. The amount of willful ignorance and number of average people who absolutely refuse to read error messages or maintain their systems is fucking astonishing.

So long as I can read the pop-up notifications, troubleshoot, and seek guidance in the docs, user community, and/or via search engines, I will never be without work. Your average person will not use critical thinking to solve their system problems. They'd just as soon throw that shit away and buy a new [phone/computer]. Or, failing that uninstall/reinstall.

Many will tell you that the average person shouldn't have to maintain their systems/software, that it should all be intuitive and just work™. Again, I disagree and I'll use a somewhat related example. In non-metropolitan cities in the US, there is a lack of reliable public transportation. Cars are kind of a necessity for getting around. If you have one, more than likely, you either know, or have been taught that regular maintenance and inspections are extremely important to keep the thing running.

Tire rotations, Oil Changes, Washer fluid, regularly washing the car to prevent mud/salt buildup from rusting the body, inspection to measure tread depth, checking tire pressure, and so on and so forth. Its fine if you don't know how to rotate tires and change the oil on your car, but you still know that routine maintenance and inspections for bigger problems is necessary to maintain such a complex machine.

Even if you disagree about cars being a necessity, you can take this logic and apply to motorcycles, scooters, bicycles, e-bikes. All of that shit requires routine maintenance and inspection. Check the bike chain and/or oil it, check the brakes on the bike, check the tire pressure, and so on, and so forth.

I feel like its mostly the same for software and system troubleshooting. People should know what a ping is. People should know how to clear their cache, temp files, and browser history. Be able to nslookup google.com. Read error messages and either comprehend them, or put them into a search engine to understand what they mean.

If modern computing is foundational in today's society then I feel like computer/technology comprehension should be a baseline skill. Its downright shitty to just respond to a lack of critical thinking with "Well, I'm just computer illiterate."