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Tuta

Hey @protonmail, we know you guys use affiliate marketing and that it can be hard to keep an eye on what each of the partners is doing, but are you aware of this article: cybernews.com/secure-email-pro ?

1/5 🧡

13 comments
Tuta

While the article is masquerading as an objective comparison, their link to your website includes your partnership UTM, so it's undisclosed sponsored content, and they're making false claims about us - including giving the impression that our prices are higher, ...

2/5 🧡

Tuta

... that the storage for free accounts is equal in our offer and yours, and worst of all, that we don’t publish the source code for the Windows and macOS versions of the app and we're only "for the most part" open-source.

3/5 🧡

Tuta

Can you make this right, please?

Especially since on your /partners page, you have an FAQ section that says "As part of our effort to be transparent with our users, we require our partners to disclose their relationship to Proton to their readers."

4/5 🧡

Tuta

You also say "We encourage all partners to be objective and accurate in their reviews." - Requiring your partners to agree to a code of conduct would be even better. πŸ˜‰

We hope we can continue to fight for #privacy together and keep up healthy & fair competition!

5/5 🧡

kel

@Tutanota @protonmail

Wow. For what it's worth, I would respond badly to an article so obviously biased and see it as damaging to Proton Mail rather than Tutanota.

Marketers have a problem, they used up all the nasty tricks, showed their hand and no one falls for them any more.

Cybernews just earned themselves a permanent place on my blacklist, so whomever their marketing people are, they are not exactly doing a good job, quite the opposite, this is self-sabotage.

Proton Mail

@Tutanota Hi! Our affiliate partners are fully responsible for the content they produce and the only input they get from us concerns our own services. Therefore, we encourage you to reach out to Cybernews and bring these inaccuracies to their attention.

Tuta

@protonmail Thanks for the response. But this article contradicts your requirement of partners "to disclose their relationship to Proton to their readers" and to be "objective" and "accurate", doesn't it?

Quotes taken from your partners web page.

Hrastnik πŸ‡ΊπŸ‡¦

@Tutanota @protonmail That "verdict" table at the end of the article is very misleading in my opinion.

Proton Mail

@Tutanota Our partnership program is open to anyone, and we have no editorial control over the content that they, as independent journalists, are producing. The article in question wasn't ordered by us and we had no input in writing it. Finally, CyberNews do not hide the fact that they use affiliate links: cybernews.com/terms-conditions, and there is a note above every article pointing this out. The best way to fix the inaccuracies you spotted would be to contact them directly.

@Tutanota Our partnership program is open to anyone, and we have no editorial control over the content that they, as independent journalists, are producing. The article in question wasn't ordered by us and we had no input in writing it. Finally, CyberNews do not hide the fact that they use affiliate links: cybernews.com/terms-conditions, and there is a note above every article pointing this out. The best way to fix the inaccuracies you spotted would...

toothake

@Tutanota
I agree. That is why i use Tutanota only. No affiates, no bull$hit, no sky high prices.
I've used Protonmail for couple of years, before the new pricing. And i can say that it doesnt deserve all the glory it receives.

For me, the best thing i use Tutanota for is ability to add or remove my paid features. And to customise my plan how i need it to be. With Protonmail you get everything you might need or nothing.

Tuta, youre the best!

@Tutanota
I agree. That is why i use Tutanota only. No affiates, no bull$hit, no sky high prices.
I've used Protonmail for couple of years, before the new pricing. And i can say that it doesnt deserve all the glory it receives.

For me, the best thing i use Tutanota for is ability to add or remove my paid features. And to customise my plan how i need it to be. With Protonmail you get everything you might need or nothing.

Cats Who Code πŸ’™πŸ’›

@Tutanota I have been writing articles about privacy-themed email providers; may I ask you some questions about Tutanota?

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