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muesli

I faintly remember a time when companies tried to succeed by developing outstanding products that conquer the market by merit.

These days development seems almost irrelevant, everything is optimized to extract the most cash from the cheapest, often white-labelled, products.

And on the consumer side? When did we go from "best value for money" to "cheapest whatever it takes".

With the advent of the internet? Social media? Amazon? I really can't tell anymore 🤔

33 comments
Lunch (--)

@fribbledom something something the tendency of the rate of profit to fall

Billy Smith

@fribbledom

It's partially economic as people are a lot poorer these days, but it's also that the price-point of automation has dropped through the floor.

Ivan Sagalaev :flag_wbw:

@fribbledom I was thinking about it a lot. To me this is a natural evolution of capitalist businesses who, over the XXth century, gradually honed the way to make the most money, and it turned out that aggressive marketing + buying out competitors + subverting industries with a subsidized "free" products, all work better than "honest" competition. Computers helped doing it more efficiently, and the Internet helped to scale it globally.

Ivan Sagalaev :flag_wbw:

@fribbledom forgot one necessary condition: they also have to buy out government regulation which would normally restrict the free market from monopolizing and acquiring too much power.

beschißen🇨🇦️👀️🌻️🇺🇦

@isagalaev @fribbledom That sounds a lot like ISPs/telecoms in Canada. There's 4 "Big Boys", and a bunch of resellers for Internet, TV and landlines. Reseller (TPIA) prices are quite often close to half the price charged by the big guys.

Ivan Sagalaev :flag_wbw:

@beschissen @fribbledom I mean… Can you name any big business that's not like that? You don't get oligopoly big by just producing great products/services.

Photorat

@fribbledom
And I remember all of those companies getting crushed by Microsoft exploiting the monopoly position it had.

COD

@fribbledom running a solidly profitable company is no longer enough if the company is public. Show hockey stick growth every quarter ( which is impossible) or be punished by the markets. Leads to bad decision making, Netflix being the current best example.

Jeff Martin

@fribbledom honestly, it’s probably caused by treating companies as assets to be bought and sold rather than institutions that create goods and services.

Niclas Hedhman

@fribbledom Slow trend over many decades and several generations.

Possibly starting with clothes and then furniture.
My mother (now 93 y.o.) would inspect every piece of clothing and check every stitch to make sure it was well made, and if not either reject it or demand for a massive discount.
IKEA was very frowned upon by her generation. "Only last a few years", and the furniture she bought lasted a life time.

Once supply-chain logistics and Amazon came to be, the masses were already primed.

@fribbledom Slow trend over many decades and several generations.

Possibly starting with clothes and then furniture.
My mother (now 93 y.o.) would inspect every piece of clothing and check every stitch to make sure it was well made, and if not either reject it or demand for a massive discount.
IKEA was very frowned upon by her generation. "Only last a few years", and the furniture she bought lasted a life time.

Kazriko
@fribbledom There's still Framework, and System76 still has the Thelio, even though they also white-box many devices.
Olivia

@fribbledom
the main thing is that companies have long understood that they can make "gentlemens' agreements" to become monopolies in certain areas, and so they have. most competing companies are owned by one single one, and while there are others to fill any given niche they're usually located outside enough that people only have one choice. it may have been the internet, i know providers met up to divide the country so they could charge whatever they want for bad service

Kazriko
@fribbledom (The main reason though is that development is expensive, and consumers are looking to save a buck, so they don't buy the Thelio or the Framework most of the time.)
kali yuga fornication
@fribbledom
> And on the consumer side? When did we go from "best value for money" to "cheapest whatever it takes".

leisure time required to make a whole-ass trip to the hardware store with the good shit instead of picking up something at the dollar store on the way home from work

our fathers turning into insufferable right-wing boomers who can't be trusted for the time of day with a clock on their face, likely more brainpoisoned by online misinfo than we are, so no intergenerational guidance on how to appraise tools

online help for appraising tools completely drowned out in the noise of SEO spam and various degrees of advertising, with even known reviewers likely being compromised by money

manufacturers with absolutely no connection whatsoever to the communities that their customers come from, who have no accountability and are very difficult to sue

lack of permanent space to store backup items, so if something breaks we need a replacement *now* and a shitty replacement *now* that breaks after five uses is infinitely superior to a decent replacement that arrives (or the paycheque needed to cover it arrives) too late for the task at hand

the hardware store with the good shit closed down
@fribbledom
> And on the consumer side? When did we go from "best value for money" to "cheapest whatever it takes".

leisure time required to make a whole-ass trip to the hardware store with the good shit instead of picking up something at the dollar store on the way home from work
kali yuga fornication
@fribbledom on the supply side though, i think in earlier times more major corporations would be run by people who were actually proud of their product and have been involved in their development personally for a long time

nowadays the investment company shareholders fill all those ranks wherever they can with entirely mercenary predators whose entire motivation doesn't even rise to the level of simulacrum but is instead just a self-serving abstracted mind-virus of extracting capital gains regardless of context or consequences
@fribbledom on the supply side though, i think in earlier times more major corporations would be run by people who were actually proud of their product and have been involved in their development personally for a long time

miku86

@alcinnz

Some questions:
- Who creates these products? Some soul-less people or people like you and me?
- Who is interested in making money? Some greedy businessman or people like you and me, e.g. by working for these companies or owning shares of these companies?

I think it's easier than ever to stand up against this shit: don't create these products and buy old/alternative products. I'm very happy with my 2012 Thinkpad

Trinsec

@fribbledom Yeah. I still try to buy quality. But if that's not available or not for a sane price, it's pretty difficult.

Xuqi

@fribbledom Probably because people are more deprived in terms of actual income and purchasing power. The wealth of the billionaires is not purely from increased productivity.

JoshuaDevOps

@fribbledom it was when anti trust laws changed during Reagan's administration, so now the market isn't based on competition in the same way it used to be. Almost everything you mentioned is now either based on advertising money or big tech shareholders or both. Kinda feels like we're past the point of no return but...I know it doesn't help to just be hopeless. 🤔😟😔 Even when things used to be different though there were just other problems, I guess there will always be problems.

Y⃒̸̷̝̜̙ͥͥͥngmar

@fribbledom With marketing being able to replace quality with adverts, influencers and "must have" product cult.

Fitheach

@yngmar
Quality can be defined as a product (or service) that meets a particular need.

Montblanc pens are made from expensive materials, and will likely last a lifetime. However, I'd argue that Bic pens are quality in a different way. Bic pens perform the function of writing, and are cheap enough that losing one isn't the end of the world.

The difficult bit is knowing whether the brand you are buying meets your definition of quality.

@fribbledom

Riedler

@fribbledom it was always that way. capitalism is a mistake. humanity must fall.

But hey, on the bright side, you can get a blåhaj.

ischade

@fribbledom it was happening already by the late 90s if not sooner. a friend of mine said they knew dot coms were done when the start-ups they were talking to stopped saying "we're gonna change the world with our product!" and instead said "we're gonna get acquired with our product!"
"The New New Thing" by Michael Lewis (1999) was also a depressing read. - from those perspectives it was internet mania + stock market + marketing. (1/2)

ischade

@fribbledom
radio ads from just before the first crash (~2002) even noted how ridiculous it was that stock market loved anything with 'internet' in it. e.g., one dude, sad voice: "this internet company I'm invested in is still banging rocks together." (pause) "but their stock price just quintupled! I'm going to the beach." other person: "the stock market doesn't make sense anymore so have some of our delicious coffee. delicious coffee still makes sense." (2/2)

mike

@fribbledom Are you sure there wasn’t just a time when you were naive enough to believe that companies competed on the merit of their product?

Kermode

@fribbledom
> And on the consumer side? When did we go from "best value for money" to "cheapest whatever it takes".

I used to enjoy domestic plane rides too. Same thing.

greypilgrim

@fribbledom Hard to say this without sounding like a snob, but I rarely buy cheapest. I don’t want my crap to break.

Resting Facebitch

@fribbledom Probably because if it's gunna be crap anyway what's the point in spending more?

Vicious cycle.

camethedawnxp

@fribbledom and what's worse is if the product is defective, chances are you can't refund or exchange because it's no longer available for special order so you have to live with it.

Matias

@fribbledom cheapest*
* until you achieve some degree of monopoly, in which case you will start selling garbage at a massive price. (yes, I'm looking at you Autodesk😉)

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