Gregory's Server@gamingonlinux Only thing I miss from twitter (apart from a couple social contacts I lost) was that the as a customer support channel it worked. Have an issue with something? Just complain out loud on twitter. The customer support will contact you promptly.
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 @ChrisWere @sol_hsa @gamingonlinux and while it matches human behavior and incentives, it's bonkers they would help unless embarrassed into it  @djotaku @ChrisWere @gamingonlinux Thing is, those customer service people are at work. Why is it completely impossible to contact customer support in any other way than to publicly embarass the company? @sol_hsa @djotaku Consider how much it costs a company to handle a customer support case. For many products and services, even a single support case costs more than their margin. It's cheaper for them to lose you as a customer. The only (economic) reason to offer support in the first place is to avoid reputational damage.  |
@sol_hsa @gamingonlinux That was a one good thing about Twitter.