Gregory's Server@djotaku @ChrisWere @gamingonlinux Thing is, those customer service people are at work. Why is it completely impossible to contact customer support in any other way than to publicly embarass the company?
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Top-level
 @djotaku @ChrisWere @gamingonlinux Thing is, those customer service people are at work. Why is it completely impossible to contact customer support in any other way than to publicly embarass the company? 1 comment
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@sol_hsa @djotaku Consider how much it costs a company to handle a customer support case. For many products and services, even a single support case costs more than their margin. It's cheaper for them to lose you as a customer. The only (economic) reason to offer support in the first place is to avoid reputational damage.