Email or username:

Password:

Forgot your password?
Liam @ GamingOnLinux 🐧🎮's posts Post Back to profile
Top-level
Eric

@ChrisWere @sol_hsa @gamingonlinux and while it matches human behavior and incentives, it's bonkers they would help unless embarrassed into it

14 November at 13:55 | Wall-to-wall | Open on mastodon.social
2 comments
Jari Komppa 🇫🇮

@djotaku @ChrisWere @gamingonlinux Thing is, those customer service people are at work. Why is it completely impossible to contact customer support in any other way than to publicly embarass the company?

14 November at 13:59 | Open on peoplemaking.games
Marian

@sol_hsa @djotaku Consider how much it costs a company to handle a customer support case. For many products and services, even a single support case costs more than their margin. It's cheaper for them to lose you as a customer. The only (economic) reason to offer support in the first place is to avoid reputational damage.

15 November at 1:17 | Open on mastodon.gamedev.place
Go Up