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R.I.Pienaar

@miah And indeed, I can also run my own Mastadon server - but even I dont do that I pay someone to do it.

It's just not a viable answer for someone who uses Slack day to day.

Until we find ways to deal with these super hard to solve problems, these suggestions are largely not useful. Many of us have tried corporate IRC servers and lol, how bad does that go.

25 comments
Miah Johnson

@ripienaar We ran our own IRC & ZNC servers at Bank Simple for years. We of course switched to Slack after we got bought because... probably because management wanted to read the private messages of an employee.

R.I.Pienaar

@miah Did all your business users in the company, CEO and all other executives and sales etc, use IRC?

Miah Johnson

@ripienaar Yes, everybody was on irc. We all chatted regularly. The shift happened more than a year after we got bought out.

Similarly everybody was on our github enterprise. I could tag _anybody_ in the company, and we all had access to repos. It wasn't uncommon for somebody from a different department to send in a PR to fix something that was bothering them. I patched some text on our web app while I worked in ops (weird gendering of things that didnt need it).

R.I.Pienaar

@miah Thats pretty amazing, literally first case I ever hear of achieving that

Miah Johnson

@ripienaar For a time Bank Simple was amazing, one of the best jobs of my career... up until our buyout =) We tried to keep things great then, and in many ways we got better, but in so many others we got much much worse.

SnoopJ replied to Miah

@miah had no idea you'd worked for them, but yea, oof, I bet.

Thanks for helping provide an actually-good banking experience while it lasted! 💙

Ben Carlsson replied to Miah

@miah @ripienaar My heart goes out to y’all, I was a customer for years up until the bitter end. It was always clear the love and care that went into the product.

Matthew Abbott

@miah @ripienaar I *really* wanted to have our whole 50-60 head company on our Gitlab enterprice license since we were trying to get more people engaged in the PO meetings. Unfortunately pricing just wouldn't work out.

Enterprise productivity tools like that need a "guest pass" seat tier or something so we can at least get our whole directory taggable from the discussion tools or something.

Serenus

@ripienaar I don’t see why they couldn’t? There are significantly more arcane systems (e.g. SAP) in common use.

R.I.Pienaar

@Serenus The problem usually came in quality of the client apps. Find a good business orientated IRC client, maybe they exist now I hadnt checked in a minute - but they didnt then.

And by business orientated I mean that includes the needs of compliance etc. @miah

Miah Johnson

@ripienaar @Serenus I think most people in "tech" ran a simple command line irc client, while everybody else ran the Mac Colloquy.

We had a standard of "no Windows" on the server network, and after buyout our new "compliance" broke that rule, ripped out our slapd and replaced it with Active Directory.

DELETED

@miah Simple was the only bank I ever actually liked. It was an awesome thing to have built. Cool to hear it was on IRC too. I hate Discord and all the closed silos of information.

ᴚ uɐᗡ

@miah @ripienaar mattermost you can also host as a slack alternative

or matrix, if you want to do the activity pub thing.. and federate, and have e2e

both have pretty slick free mobile clients

F4GRX Sébastien

@ripienaar @miah ircd is just one apt install away. That is MUCH easier and lighter than mastodon.

benjamin melançon

@ripienaar @miah

Zulip is so much better than Slack (topics not threads! so much better— and i am someone who cannot choose an e-mail subject to save my life), also better than IRC. Zulip is what we moved to.

Free software that you *can* self-host but also available as a service.

I think for many it will hit that sweet spot between convenience and freedom/control.

zulip.com/

benjamin melançon

Though i don't want to derail the main thread too much, which is that IRC is alive and well.

`irc.indymedia.org` is where @mayfirst and some other groups we are part of are on, everything else is on `libera.chat` i think.

Björn

@mlncn anything that involves threads does sound like it should be an e-mail.
It does sound like we reinvent email for a lot of things for those that don't "like" e-mail.

Chris Were ⁂🐧🌱☕

@thaodan I you're spot on there. I'm a very happy email user at posteo.de.

Urzl

@thaodan @mlncn People don't know how to triage email. They try to read absolutely everything, get overwhelmed and then stop reading anything at all.

If I get a hundred emails in a day, 80 of them came from a noisy automation reporting status changes and 15 came from some form of corporate chatter. I only *need* to read those last 5.

Those 80 automated emails aren't too much because a) I ignore them and b) I don't immediately delete them so I can still go back for it later as needed.

Björn

@gooba42 @mlncn I think the issue is that most users don't know how to use filters AND that people subscribe to services that just dump everything into their mailboxes by default.

benjamin melançon

@thaodan @gooba42

Yeah there's definitely a lot of benefit to IRC/Slack/whathaveyou that has nothing to do with features compared to e-mail and more to do with "this bucket of things i care about is HERE". But also:

- Zulip lets you move messages between topics, not so possible in e-mail
- someone can join a channel or topic later, in e-mail they'd have to be forwarded the thread
- e-mail takes more attention and discipline to quote only relevant parts, and customs differ by 5+ people.

Björn replied to benjamin

@mlncn @gooba42 Mixing chats with long-form isn't a good idea IMHO.
There should be chat and then if there's long form conversation that looks and acts like a letter there's email or any form
that you think is more modern.

I don't think the medium email has anything to do with keeping etiquette or posting styles. You can always quote more than needed.

Björn replied to Björn

@gooba42 @mlncn
The thing is that Email is standartized, anyone can join a conversation without installing a client that can talk the proprietary protocol of this Zulip.
Also no way to replace an Email client with a webapp.

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