@thaodan @mlncn People don't know how to triage email....

@thaodan @mlncn People don't know how to triage email. They try to read absolutely everything, get overwhelmed and then stop reading anything at all.

If I get a hundred emails in a day, 80 of them came from a noisy automation reporting status changes and 15 came from some form of corporate chatter. I only *need* to read those last 5.

Those 80 automated emails aren't too much because a) I ignore them and b) I don't immediately delete them so I can still go back for it later as needed.

Like 24 June at 21:53 | Wall-to-wall | Open on mastodon.social

4 comments

Björn

@gooba42 @mlncn I think the issue is that most users don't know how to use filters AND that people subscribe to services that just dump everything into their mailboxes by default.

24 June at 23:35 | Open on mastodon.social

benjamin melançon

@thaodan @gooba42

Yeah there's definitely a lot of benefit to IRC/Slack/whathaveyou that has nothing to do with features compared to e-mail and more to do with "this bucket of things i care about is HERE". But also:

- Zulip lets you move messages between topics, not so possible in e-mail
- someone can join a channel or topic later, in e-mail they'd have to be forwarded the thread
- e-mail takes more attention and discipline to quote only relevant parts, and customs differ by 5+ people.

5 July at 14:54 | Open on social.coop

Björn replied to benjamin

@mlncn @gooba42 Mixing chats with long-form isn't a good idea IMHO.
There should be chat and then if there's long form conversation that looks and acts like a letter there's email or any form
that you think is more modern.

I don't think the medium email has anything to do with keeping etiquette or posting styles. You can always quote more than needed.

5 July at 15:22 | Open on mastodon.social

Björn replied to Björn

@gooba42 @mlncn
The thing is that Email is standartized, anyone can join a conversation without installing a client that can talk the proprietary protocol of this Zulip.
Also no way to replace an Email client with a webapp.

5 July at 15:23 | Open on mastodon.social