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Jippi 🇩🇰

@dansup I have also seen success with asking users to go to their inbox and search for the mail domain to find it - assuming the pixelfed welcome/confirm mail content includes the username :)

"""
"Forgot your email?
No worries! You can search your inbox for "from:pixelfed.dk" and check your welcome mail - otherwise, put your username in the form below, and we will send you an email"
"""

2 comments
dansup

@jippi Some people don't remember which account they used though, this saves admins a bit of time by automating the experience in an ideal way.

Jippi 🇩🇰

@dansup Oh yeah, it's not "one or the other" but "both" I've seen work well.

Similarly, sometimes just exposing the mailer domain (and not the username part) is usually enough to prompt most folks memory :D

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