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bureaucracy can work well. standardized processing. no surprises. clear criteria. rational and fair decisionmaking. serves the users of the bureaucracy. but it can easily evolve into rules for rules’ sake, form after form after “wtf you mean I need a 17-E? policy says 17-F!” over function, a blockage, an obstacle. serves only those who control and/or hate it. |
@soop Not entirely. Bureacuracies can be a force for good. (In the traditional Chinese sense — well, the original form of it; it got enshittified quite fast — bureaucracies were about delegating decisions to people who had some specific training in making good decisions in the fields they were working in. Many countries' civil services still aim for this basic principle, with various degrees of success.) But all too often, bureaucracies get built by incompetent managers who go for the æsthetics, not the function.
@baldur
@soop Not entirely. Bureacuracies can be a force for good. (In the traditional Chinese sense — well, the original form of it; it got enshittified quite fast — bureaucracies were about delegating decisions to people who had some specific training in making good decisions in the fields they were working in. Many countries' civil services still aim for this basic principle, with various degrees of success.) But all too often, bureaucracies get built by incompetent managers who go for the æsthetics, not the function.