@TechConnectify Sorry your experience is less than stellar in these regards.
This is a good time to encourage people to donate to Mastodon and other Fediverse projects. Yes, you didn't have to pay for Twitter (until recently) but "when a service is free, you're the product". https://opencollective.com/mastodon
Additionally, Mastodon is open source, so encouraging people with dev skills to contribute to it or, build fediverse tools, is also helpful.