@mcc This tracks for me. I assume most open-source stuff is run by accessible people who care about the software, otherwise why the heck would they bother with any of this? But most corporate bug reports are shouting into the void.

One exception is when I filed a Radar ticket for some wacky behavior in, I think, an Apple AirPort WiFi base station. And I *got a call* from someone at Apple, who gave me a special diagnostic tool to collect more data. Never had anything like that happen before.