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Nicole Parsons

@deadbeefthemonster @sophie

Nothing says "we value your humanity" than a robo-call.

Nothing says "we value your business" than making the customers spend an hour training the company's chatbots for free.

Any company using these things so they don't have train people or pay people, deserves to lose customers.

2 comments
Christoff 🎃 :openbsd: :netbsd: :apple_inc:

@Npars01 @sophie and most of the chatbots are just frontends to the FAQ site I already searched. Just let me put in a ticket, hah.

Julian Schwarzenbach

@Npars01 @deadbeefthemonster @sophie "Due to exceptional demand your call is in a queue" when this is constant you really don't give a 4X for your customers

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