Nothing says "we value your humanity" than a robo-call.
Nothing says "we value your business" than making the customers spend an hour training the company's chatbots for free.
Any company using these things so they don't have train people or pay people, deserves to lose customers.
@Npars01 @sophie and most of the chatbots are just frontends to the FAQ site I already searched. Just let me put in a ticket, hah.