@StefanThinks I recently tried to pay my sister's electric bill because she was temporarily incapacitated, and they told me I needed Power of Attorney. They said because of "identity theft", but I think they would rather have the late fees than an on time bill.

@StefanThinks My Enbridge account is literally the most secure account I have. Authenticated email, complex password rules, code required from Google Authenticator.

I can do two things after I log in: Pay my bill or submit my gas meter reading.

@StefanThinks @lisamelton it’s funny cause you never need an ID to deposit money in someone else’s bank account

@StefanThinks If it’s your *utility* bill then technically it’s more power to *you*.

@StefanThinks When I moved into my current home, I had to go to the city water department with my ID and a copy of the title deed to be allowed to pay my water bill. I can’t imagine what went wrong in the past to require this level of scrutiny for water bills.

@StefanThinks @lisamelton honest answer, people mistyping and paying wrong bills then tying up a lot of resources to get it “fixed”

@StefanThinks it really is amazing how hard some web sites make it to give them money.

@StefanThinks @lisamelton my gas company specifically makes paying them neigh impossible. THEY ASK FOR THE LAST 4 DIGITS OF YOUR SOCIAL! (How do they even have that at all??)

I have a theory this is SPECIFICALLY designed to punish poor people and prevent safety systems that help people pay bills from doing so. All evidence points to this.

@StefanThinks I feel the same about grocery store logins for coupons. So I need all this security because someone might use my $0.25 off Sensodyne Toothpaste?

@StefanThinks I been saying this. What are they trying to stop?!

@StefanThinks Meanwhile Posteo doesn't care who pays for what and even let's you send them a letter with money if that's what you want (but that's because they actually have the user's privacy at heart).

@StefanThinks Gosh, Stefan’s water usage is close to zero this month. Maybe he’s still on vacation overseas and his house is empty.

@StefanThinks sir, I am afraid you will not maintain feudalistic norms with these thoughts.

@StefanThinks they don’t want hackers logging into your account and paying a negative amount on your bill to get money back from them. 👀

@StefanThinks what gets me is having to prove I'm not a robot to pay my bills. I would welcome any bill-paying robots!

@StefanThinks
All those security measures just cause that I am usually incapable of doing what I want/have to do. Would also appreciate strangers, robots, aliens to get my stuff done.

@StefanThinks that’s actually a thing? Seems a bit backwards.

@StefanThinks I imagine to protect your personal information...that they're selling. Recently had to pay for a private medical thing and was surprised there was "my account" or login, just go fill in your account number, bill reference, and pay, anonymously. I'd like to think the greater regulation of medical data meant a login wasn't worth the risk of exposure. But it could also have been incompetence.

@StefanThinks also, why do I need an account and username password to get my invoices. Send them to me.