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Andy Ibanez

@ivory where do I see all this Premier and Universal stuff? In the subscription settings I can’t find a plan a plan that gives me access to all three devices.

5 comments
Ivory by Tapbots :emoji_wink:

@andy It's the bottom option. But don't upgrade through the App Store. It doesn't work and you could end up with 2 subs. Download the Mac app, and on the onboarding screen, you should see an option to "Upgrade to Universal". That's the way to upgrade properly.

Andy Ibanez

@ivory Sorry for reviving this old post (I actually haven't used the Mac where I want to use Ivory for about two months). I don't have an onboarding screen because I have been using it since the TestFlight beta. What would be the right way to upgrade to Universal in this case?

Ivory by Tapbots :emoji_wink:

@andy If you deleted the TestFlight version and downloaded the app store version, it won't let you use the app completely until you are subscribed. If everything just works, then maybe you are already subscribed?

Andy Ibanez

@ivory it took some deletes and Mac restarts, but I managed to buy the universal subscription. Apple has some weird bugs sometimes. Thanks for the help!

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