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Chris Trottier

When it comes to Wave 5 of social media, here's the crux of Twitter (and Meta's) problem:

1 They must manage a big, unwieldy centralized infrastructure

2. They must keep current "high value customers" happy

3. By pivoting to decentralized social media, they must make the deliberate decision to kill their current cash cows

Can they pivot?

That's possible. Apple pivoted from iPod to iPhone -- killing their cash cow in the process.

But it's extremely unlikely.

27 comments
MikeK replied to Chris

@atomicpoet

The best bet is to create your own nemesis. Which just maybe what FB is doing.
Always difficult to underestimate corporate lack of imagination tho.

Catherine is Tired replied to Chris

@atomicpoet Twitter is a carcass, Facebook is what people use to catch up on their cousins.

Chris Alemany๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡ธ replied to Chris

@atomicpoet Apple could afford to take that chance because the iPhone was an iPodโ€ฆ but better and still their own ecosystem. Meta/Twitter going decentralized provides none of that practical or corporate security.

Chris Trottier replied to Chris

One thing I will say about decentralized social media is that we don't know where it will end up.

For example, when the first smartphones came out, they came with physical QWERTY keyboards. Now they're input with touchscreens.

Right now, decentralized social networks look like Twitter duplicated across multiple servers. But it will evolve into something substantially different in time.

Chris Trottier replied to Chris

The problem with chasing after "high value customers" is that they know what they want.

Concurrently, they don't know what hasn't been invented yet -- they're not considering future innovations.

Back in the 19th century, if you asked someone what they wanted in terms of better transportation, most of them would have said "a faster horse".

Chris Trottier replied to Chris

Elon Musk's focus is on people who are paying for Twitter.

Who are Twitter's "high value customers"? Advertisers.

What advertisers want is a better advertising system.

They don't give a damn about decentralized social media because there's no centralized system that feeds people ads. Mastodon can't help them.

Twitter advertisers are like folks in the 19th century who are demanding a faster horse.

Guess what? The proverbial horse will soon be put to pasture.

Chupacabra replied to Chris

@atomicpoet If you have to advertize your product it must not be very good.
Great companies never have to advertise.

Chris Trottier replied to Chris

(This is also why I'm skeptical about Meta's move into the Fediverse. It could work if Meta is willing to kill Facebook, Instagram, and WhatsApp -- as they presently exist. I don't think they can.)

Chris Trottier replied to Chris

One final thought.

The conceit amongst social media incumbents is that the Fediverse has no customers.

But this perception happens because the Fediverse's current customers are perceived as "low value".

They're deemed so low value that people don't even acknowledge they exist ๐Ÿ™‚

JohnW replied to Chris

@atomicpoet Plus, it's only low value to the corps who are looking to game SM to their benefit. It's starkly opposite for the rest of us.

Jon Udell replied to Chris
Dom DeLorenzo replied to Chris

@atomicpoet I really don't want to be a customer, "high-value" or otherwise.

Chris Trottier replied to Dom

@dominick Nevertheless, people are paying for the Fediverse right as we speak.

Maybe youโ€™re not. But I assure you that the admin of your instance is doing just that thing.

Dom DeLorenzo replied to Chris

@atomicpoet maybe I'm missing the point, but I think there's a distinction between money changing hands, and being a customer. When I contribute to my instance, I feel as though I'm supporting a public good (e.g. offsetting the cost for people who can't pay). Moreover, I don't feel as though there are the same profit incentives that might lead my instance to sell my data, track me, etc. That's different than the way I feel when I'm somebody's customer. Maybe I'm naรฏve?

Carmela ๐Ÿ‰๐Ÿ”ป replied to Chris

@atomicpoet Low value because they couldnt profit from us

Riley S. Faelan replied to Chris

@atomicpoet: You've read too little dystopian SciFi. Can't you see that with the advance of parroting machines, Facebook will be able to dynamically rewrite people's posts in real time, to achieve product placement for $$$, or remove mentions of products who don't pay $$$, as long as the posts in question flow through Facebook?

Andres Jalinton replied to Chris

@atomicpoet
So the way I see they could implement the AP is like a lot of web/blogs implement RSS, they offer the implementation but embedding ads into the content itself. I don't see any instance on the :fediverse: to accept that, mostly because it's traffic that only benefit Meta and secondly because it's annoying, leaving no room for ad blockers to work their magic.

Riley S. Faelan replied to Chris

@atomicpoet: What's your evidence that Melon is doing anything that might attract high-value advertisers?

Hal Oโ€™Brien ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡พ๐Ÿ‡ช๐Ÿ‡ญ๐Ÿ‡ฐ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿดโ€โ˜ ๏ธ replied to Chris

@atomicpoet I continue to wait for the advertising bubble to burst. Itโ€™s pretty simple: Either people do the ask, or they donโ€™t. If fewer than 50% of impressions convert to sales, youโ€™re underperforming random chance.

Doreen32128 replied to Chris

@atomicpoet ๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™

Jim Parsons replied to Chris

@atomicpoet

Great posts today ๐Ÿ™

Time for the story of the Zen master and the little boyโ€ฆ

#SocialMedia
#Mastodon
#Fediverse
#BigTech #AI
#ArtificialIntelligence
#Democracy

Oblomov replied to Chris

@atomicpoet (FWIW I still would like a smartphone with a keyboard; there are a few models around but you few)

Ken Kocienda replied to Chris

@atomicpoet @mike The touchscreen keyboard isnโ€™t a great example of technology evolution. There was one big change away from physical keys with the first iPhone, but what came next was a long period of near stagnationโ€”or worse. I get complaints all the time about how autocorrection is worse now than it used to beโ€ฆ and of course, I canโ€™t do anything about it anymore.

Iโ€™m not sure how keyboards might tell the future of decentralized social media, but be careful what you wish for.

gregsdennis replied to Chris

@atomicpoet iPod -> iPhone worked because iPhone IS an iPod (touch), just also with a phone function. It's literally just a feature add.

I think the big companies can pull this off, but it'll have to be transparent to their big customers.

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