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Chris Trottier

The problem with chasing after "high value customers" is that they know what they want.

Concurrently, they don't know what hasn't been invented yet -- they're not considering future innovations.

Back in the 19th century, if you asked someone what they wanted in terms of better transportation, most of them would have said "a faster horse".

18 comments
Chris Trottier replied to Chris

Elon Musk's focus is on people who are paying for Twitter.

Who are Twitter's "high value customers"? Advertisers.

What advertisers want is a better advertising system.

They don't give a damn about decentralized social media because there's no centralized system that feeds people ads. Mastodon can't help them.

Twitter advertisers are like folks in the 19th century who are demanding a faster horse.

Guess what? The proverbial horse will soon be put to pasture.

Chupacabra replied to Chris

@atomicpoet If you have to advertize your product it must not be very good.
Great companies never have to advertise.

Chris Trottier replied to Chris

(This is also why I'm skeptical about Meta's move into the Fediverse. It could work if Meta is willing to kill Facebook, Instagram, and WhatsApp -- as they presently exist. I don't think they can.)

Chris Trottier replied to Chris

One final thought.

The conceit amongst social media incumbents is that the Fediverse has no customers.

But this perception happens because the Fediverse's current customers are perceived as "low value".

They're deemed so low value that people don't even acknowledge they exist πŸ™‚

JohnW replied to Chris

@atomicpoet Plus, it's only low value to the corps who are looking to game SM to their benefit. It's starkly opposite for the rest of us.

Jon Udell replied to Chris
Dom DeLorenzo replied to Chris

@atomicpoet I really don't want to be a customer, "high-value" or otherwise.

Chris Trottier replied to Dom

@dominick Nevertheless, people are paying for the Fediverse right as we speak.

Maybe you’re not. But I assure you that the admin of your instance is doing just that thing.

Dom DeLorenzo replied to Chris

@atomicpoet maybe I'm missing the point, but I think there's a distinction between money changing hands, and being a customer. When I contribute to my instance, I feel as though I'm supporting a public good (e.g. offsetting the cost for people who can't pay). Moreover, I don't feel as though there are the same profit incentives that might lead my instance to sell my data, track me, etc. That's different than the way I feel when I'm somebody's customer. Maybe I'm naΓ―ve?

Carmela πŸ‰πŸ”» replied to Chris

@atomicpoet Low value because they couldnt profit from us

Riley S. Faelan replied to Chris

@atomicpoet: You've read too little dystopian SciFi. Can't you see that with the advance of parroting machines, Facebook will be able to dynamically rewrite people's posts in real time, to achieve product placement for $$$, or remove mentions of products who don't pay $$$, as long as the posts in question flow through Facebook?

Andres Jalinton replied to Chris

@atomicpoet
So the way I see they could implement the AP is like a lot of web/blogs implement RSS, they offer the implementation but embedding ads into the content itself. I don't see any instance on the :fediverse: to accept that, mostly because it's traffic that only benefit Meta and secondly because it's annoying, leaving no room for ad blockers to work their magic.

Riley S. Faelan replied to Chris

@atomicpoet: What's your evidence that Melon is doing anything that might attract high-value advertisers?

Hal O’Brien πŸ‡ΊπŸ‡ΈπŸ‡ΎπŸ‡ͺπŸ‡­πŸ‡°πŸ΄σ §σ ’σ ³σ £σ ΄σ ΏπŸ΄β€β˜ οΈ replied to Chris

@atomicpoet I continue to wait for the advertising bubble to burst. It’s pretty simple: Either people do the ask, or they don’t. If fewer than 50% of impressions convert to sales, you’re underperforming random chance.

Doreen32128 replied to Chris
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