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Rich Felker

@Aaron @cabel @drahardja A variant on the theme of garbage tech companies designing things that obviously need moderation/curation and not being willing to pay people to do that (despite taking a cut so large they could afford a spectacular team to do it).

4 comments
Aaron :apple_inc: :isles:

@dalias @cabel @drahardja I think for a long time, Apple did have that large team. I heard stories all the time of App Review taking weeks, then months as time went on. I sincerely think Apple's team was hand-reviewing every app.

Wonderful in practice, terrible at scale.

So what does Apple do? Automate X% of the process where X = > 50% of what a human would do. This speeds things up greatly, but at the expense of nonsense like Cabel mentions.

IMO under the current system, no amount of tinkering can fix ti all. A full, structural change is needed to make review times realistic but also a positive process for all.

@dalias @cabel @drahardja I think for a long time, Apple did have that large team. I heard stories all the time of App Review taking weeks, then months as time went on. I sincerely think Apple's team was hand-reviewing every app.

Wonderful in practice, terrible at scale.

So what does Apple do? Automate X% of the process where X = > 50% of what a human would do. This speeds things up greatly, but at the expense of nonsense like Cabel mentions.

Rich Felker

@Aaron @cabel @drahardja Taking weeks means they didn't have a large team. Rather an overloaded small team attempting to do detailed review.

Dave Rahardja (he/him)

@dalias @Aaron @cabel IMO the fundamental problem is that Apple sees App Store review as a cost center first and foremost, a way to gatekeep undesirable apps from reaching users second, and a developer gateway a distant third.

If developer satisfaction were important, Apple would brag about its “DevSat” as well as its “Customer Sat” figures.

Aaron :apple_inc: :isles:

@drahardja @dalias @cabel YES! THAT!

Meanwhile without devs, the iOS ecosystem would be down to stock apps and trash from get-rich-quick schemes. That 30% cut would dry up real quick.

I love Apple, but god they have such a one-sided relationship with devs.

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