Gregory's Server★ Tweetbot and Twitterrific Face the Cliff
https://daringfireball.net/2023/03/tweetbot_and_twitterrific_face_the_cliff
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16 comments
 TweetBot was my door to the internet for a decade. Its awful to see it end this way. @daringfireball this is a very mature approach. I would have declined a refund, but offering a transfer from tweetbot to ivory is a great solution. @daringfireball Is Apple forcing their hands to give back prorated refunds in this opt-out way, or even at all? Or is this just that classy of a move? @paul @chockenberry 👏 @ajp My understanding is that it is the law, in many countries, that a refund must be offered for a subscription that can't be fulfilled. And it's unfeasible to adjudicate this for thousands and thousands of users country-by-country. @gruber That makes sense— regardless, they are going about this in such a respectful way. Much applause to both teams. And like you mentioned, it’s quite the contrast to how Twitter has been treating users and partners! Thanks for advocating for them. 🍻 @mithlond They could, in theory, but I suspect Apple doesn’t want to set a precedent for the App Store that way. They strive to treat all developers equally. @daringfireball This is the sort of thing that should make any developer wary of working with/for Elon Musk. What a colossal turd. @daringfireball this situation really does highlight how unreasonable it is that an app developer has no mechanism to contact their users directly, even when they have an ongoing responsibility to them like this. @daringfireball it’s important to note that people should do this if their subscription expired sometime between when #Twitter shut off access and now. Mine expired 21 days after the fact (Feb 2) and I let it run out but I’m still eligible for a prorated refund. |
@daringfireball Absolutely did not know that not getting a refund required hitting a button in the app. Just redownloaded and hit it in Tweetbot. Great story!