Gregory's Server@Mottie wow. That must have been a really difficult job. Adhesion gosh people trying to make am inhumane system less so, and getting stymied by the system itself.
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Top-level
 @Mottie wow. That must have been a really difficult job. Adhesion gosh people trying to make am inhumane system less so, and getting stymied by the system itself. 1 comment
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@ct_bergstrom it was because it forced us to act mean or callous when it's not in our nature and we HATED that.
you basically had to roleplay as someone who was really aloof and it was the worst.
so yeah any CX folks who have the patience and wherewithal to cut through a system that prevents genuine empathy are really strong imo
bonus: call centers tend to have p friendly pto schedules ... because otherwise you'd burn out extremely quickly. 3 weeks or a month off in your first or second year but you'd come home on a normal day wondering why you hated life tbh
@ct_bergstrom it was because it forced us to act mean or callous when it's not in our nature and we HATED that.
you basically had to roleplay as someone who was really aloof and it was the worst.
so yeah any CX folks who have the patience and wherewithal to cut through a system that prevents genuine empathy are really strong imo