@jik Wow. Do you know if this is written up anywhere? It's a fascinating example.
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@ct_bergstrom Thinking more about this I'm not sure it's quite the same. Costco customers keep coming back, so... Perhaps making people wander the whole store forces them to discover "deals" that on the whole they end up being happy with, so ultimately maybe both Costco and its customers get what they want? |
@ct_bergstrom this isn't exactly what my niece told me but it's close...
https://www.businessinsider.com/costco-store-layouts-are-confusing-by-design-2018-3