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xsspup :blobhaj_hearttrans:

A lot of Mastodon instance admins are either getting their first hosting bill or getting a very increased bill from extreme growth and usage. Some may be experiencing bill shock.

Please make sure your paying/supporting them!

Twitter was free because you were the product. Mastodon doesn't work this way.

Many instances list a patreon or donation links on their about page.

223 comments
xsspup :blobhaj_hearttrans:

The very wonderful @aurynn wrote about what it takes to host cloudisland.nz which is hosted in New Zealand on Catalyst (and not AWS/Azure/GCP)

cloudisland.nz/@aurynn/1094408

rastilin

@xssfox @aurynn

It's interesting to see how people organize things. TBH it looks overengeneered to me as well.

Ok, it's $1000 per month on the cloud. For that money you could go to Servers Australia and get a 48 core machine with 256GB of RAM and 2TB of Nvme storage and with 7TB of free bandwidth thrown in.

This is for a dedicated machine, not a VPS, so each processor would probably outperform a vCPU as well.

I think the cost to performance of cloud systems drops off sharply once you go beyond a small handful of small servers.

@xssfox @aurynn

It's interesting to see how people organize things. TBH it looks overengeneered to me as well.

Ok, it's $1000 per month on the cloud. For that money you could go to Servers Australia and get a 48 core machine with 256GB of RAM and 2TB of Nvme storage and with 7TB of free bandwidth thrown in.

lutoma :ohai:

@rastilin Sure, it's cheaper.... Until a hard drive fails at 3 am or you unexpectedly need to scale up. And of course once you've scaled up you can't trivially scale back down again because you may be stuck with a minimum lease/commitment.

Not to mention all the administrative overhead of having to run a hypervisor for virtual machines and all that jazz yourself.

There certainly is a point at which dedicated hardware makes sense, but for a professional setup imo it comes much later.

lutoma :ohai:

@rastilin (After having read the blog post I do agree though that that particular instance is overengineered compared to the number of users it has to an almost comical degree)

Veticia Misumena πŸ•·οΈπŸŒΊ

@rastilin @xssfox @aurynn
$1000/month?! Just buy a physical machine and drop the rest of that money on an unlimited 1Gbps fiber internet and put cloudflare in front of it. Hell, for $1000 you can do that every month and build your own cloud.

saluk

@Veticia @rastilin @xssfox @aurynn Yeah the way I see it, the cloud is for very small or very large workloads - attractive to get in because if you are not doing much it doesn't cost much, and attractive to large businesses because it costs more to pay your employees (not to mention dealing with headaches that can happen) to maintain infrastructure than to purchase that service externally. But the middle ground isn't so rosy.

xsspup :blobhaj_hearttrans:

@Veticia @rastilin @aurynn I'm signed up to cloudisland specifically because it doesn't use CloudFlare πŸ™„

Richard Bairwell

@Veticia @rastilin @xssfox @aurynn That is in New Zealand Dollars: after conversion 640 Freedom Eagle dollars: and a good chunk of that is bandwidth which is expensive in New Zealand for international traffic.

Sly-Little-Fox(xo)

@princelysum @xssfox If your instance's about page/owner's bio has a Patreon link, use it. Else, ask the owner how you can help

Craig #insulin4all

@princelysum @xssfox Had to look it up.

Here's a post from your instance's admin: medium.com/@mrshlee/aus-social Shlee says there may be a donation drive at some point?

If you're really eager, there's a patreon linked off of the admin bio. at aus.social/@aussocialadmin

My instance had a link off of the about page.

Wolf_Baginski

@princelysum @xssfox

I am, alas, coming across instances which may be in some sort of failure mode as a consequence of Birdplace-sourced expansive and overload, though I can't rule out problems here.

tsadilas

@princelysum @xssfox Your instance does not seem to receive payments aus.social/about You can support the one hosting me if you want πŸ˜‚ here opencollective.com/libreops

Gertrude the Squid

@princelysum @xssfox My instance has a $3/mo subscription option and just sent out notifications with a link.

It's Just Jenn πŸ³οΈβ€βš§οΈ

@gertrudethesquid @princelysum @xssfox I imagine that subscription services for servers will become more widespread over time. I have no issue with that as long as it's not a profit making venture.

lafnlab πŸŽ“

@xssfox That's a really good idea. I've been on tech.lgbt for years and never thought about it. I just subscribed to @david Patreon

a pup of coffee :v_agender: :bowie: β˜•

@lafnlab @xssfox Thank you both so much for raising this issue and the donation

Our hosting bill went up tremendously last month, but I was only able to do it thanks to the support of the community here :bowie_heart:

Hanneke 🐣

@david @lafnlab @xssfox Glad to hear it!

I remember a goal that you set when you introduced tiers that should cover direct incurred cost, is that still right or did that go up? Because your time is worth something too! And that of any other people involved.

Anyway thanks for your service, it’s a good place to be :BlobhajHeart:

a pup of coffee :v_agender: :bowie: β˜•

@h5e right now it's covered, but since it was just in the month of November that all of the real growth happened, we'll be giving it a bit more time to see cost changes and needs for more services

Hanneke 🐣

@david yeah and my Patreon didn’t kick in until yesterday, like most…

Bafty

Sent some dollary-doos via PayPal to my host :)

xaph but smaller 🐁

@AnthonyUplandpoetWatkins The details are on the about page of your instance! masto.nu/about there are funding options listed if you want to contribute :)

AnthonyUplandpoetWatkins

@xaphania i dont know what an instance is, but it looks like i can go find out at .mu

πŸ‰TheLinuxDragonπŸ‰

@AnthonyUplandpoetWatkins @xaphania A instance is a server. Mastodon isn't one social media platform, you can sign up on one server like the one you're using to read this message and use the same account across multiple servers. It's really cool.

Craig #insulin4all

@AnthonyUplandpoetWatkins

Your host is masto.nu and they have a "Funding" section on their about page:

masto.nu/about

@xssfox

Herzleid

@AnthonyUplandpoetWatkins The "About" page of your instance usually gives you a clue. You find it as a link at the bottom of the front page, or by simply typing it into a web browser: masto.nu/about

CautionWIP πŸ‡¨πŸ‡¦ πŸ³οΈβ€πŸŒˆ

@AnthonyUplandpoetWatkins @xssfox it’s the last part of your handle β€œ masto.nu β€œ. If you go to their β€œabout” page at masto.nu/about down near the bottom you’ll see ways you can support them financially.

Roelf Renkema :nafo: :admin2:

@xssfox
@aral

Another approach all together is to lower the load on the servers that are in pain. Find another instance or better start your own.

Party Sam

@roelfrenkema @xssfox @aral

Which is why I try to post as little media content as possible and use *text only*. With text it's very economical.

Telegraph was the first means of long-distance communication for a reason.

AndyHagon :android:

@xssfox If you're unsure, try googling the name of your instance plus the word Patreon. I wasn't sure how to find mine to donate, but this worked for me. Now I feel better πŸ™‚

Craig #insulin4all

@andyhagon

You can also check the about page of your instance. Just add "/about" to your instance's name in your browser's address bar.

@xssfox

Party Sam

@xssfox

Donating to developers of Mastodon server software is also helping, as they will optimize the code which will affect and benefit *all* instances.

G. Love

@xssfox even really small instance felt it. Storage costs doubled. Moved to cdn hosting to help control it. In the end, well worth it.

Prokofy

@xssfox We're still a product for the news media, various cadre movements, and the open source collective, however. I think charge a subscription for $5.99, maybe.

Djennb

@xssfox Thank you for posting this! I looked up my World server About info and there’s all the information I need to make my donation. This is a much needed reminder that Mastodon has costs πŸ‘

Mathias Grund SΓΈrensen

@xssfox I'm looking to test a privacy-friendly solution to covering the bill!

If you want to help out, please take a look at adless.net/products/activitypu or reach out to me directly to talk πŸ™

I'm specifically looking or server admins and it will only take a few minutes of your time.

DELETED

@xssfox

I think it would be helpful if operators gave users an approximate amount per person to cover the cost. And, of course, a counter that indicates whether this point has been reached. On the instance I use, there is something similar, but you have to know the location where that is. Maybe it could be more visible?

Somewhere I read that there is an approximate cost per user of one €/$ per month. Whether this amount is sufficient?

Β«Sorry, I have to use DeepL as I don't know English.Β»

Xavier B.

@joachim C'est une question que je me pose : comment peut-on contribuer ?

Herzleid

@rizzo @xssfox
Most instances list the ways you can contribute on the /about page of the instance. So for universeodon it's here: universeodon.com/about

They have Patreon, Paypal and Ko-Fi options.

S. Huff

@rizzo universeodon.com/about has contact info for the admin and a donation link, is that what you’re asking for? sorry if i’ve misunderstood

S. Huff

@rizzo as the admin of a (much smaller) instance: thank you for caring πŸ˜„

katie

@hakamadare ❀️ I gave via pay pal. I hope everyone supports since this site is important to challenging racism/sexism/homophobia...

v̢̦͍͛ó̡̝͛xΜ΄Μ€Μ°Μ¬ Μ΄Ν‚ΝˆnΜΈΜ”ihilist

@xssfox Well I only have 15 users right now so I am at a whopping $10/mo with backups enabled but we'll see where this goes...

Justin Derrick

@xssfox the day I created this account, I said to myself β€œWith no ads, there’s no revenue” - and set up monthly donations to BOTH to my local instance admin and the Mastodon open source project.

Seanmclem

@xssfox thanks for the reminder! Just became a Patron for my instance admin. 😎

SiegePerilous

@xssfox Apologies for this dumb question, but how do i find my instance's About page? Happy to make a donation to them

pieceofthepie :coffefied:

@SiegePerilous on the website its at the bottom left with all the other links. Not sure if you're in an app of some kind.

SiegePerilous

@pieceofthepie Ah-ha, thank you..I see it...I've never looked bottom left on a page before...looks like that's where all the good stuff isπŸ‘

SiegePerilous

@xssfox Thanks..I also got pointed towards the bottom left of the Notifications page (when on pc)...I clicked on 'About this server' and it was there

Mr. Thoroman

@xssfox is there a way to make a detailed video of how to donate? I need to make sure this server gets my donation.

ProvidenceDiva

@xssfox IS there a 'donation page' for Mastodon? Did I miss it?

Nick Hiebert πŸ¦ͺ

@xssfox Thanks for the tip! I just found my instance's support page and pledged!

NncyRuth

@xssfox I'm new here and have no idea what you are referring to. What are 'Mastodon instance admins'

LibertyForward1

@NncyRuth @xssfox The instance admin is the person who runs the server you're currently connected to. You can locate their info by visiting universodon.com/about

Rhombus Ticks

@xssfox @supernovae Wherefore art the link to the coffee links etc mentioned in thine profile? :)

John Spounias :opalstack:

@xssfox ...or pick a paid instance ran by a hosting company who has this calculated...

ProgGrrl

@xssfox

@keith I assume you’ll let us know if this happens to you ;-)

Keith Calder

@ProgGrrl @xssfox We're all good over here. Our hosting costs are clearly delineated, and I'm keeping an eye on user growth to stay within the budget I'm comfortable covering. I haven't opened a Patreon yet, but probably will at some point if we keep growing.

DELETED

@xssfox I donated after I decided to stay. 10 Euro per month. Nothing is free.

JSON Baumgartner

@xssfox

What kind of bill would an admin receive? Is it a hosting bill?

oosuzieq

@xssfox How do we find out who our host is and/or how to pay? Super Newbie!

Quilnux

@xssfox Yeah, I have a guy I know online who just closed his mastodon instance over his bill. So this doesn't surprise me.

mofu mofu fumo
@xssfox i fix this by hosting mine on the same box with a multi million concurrent user open bittorrent tracker
Bunkunin

@xssfox As with so much else at Mastodon, I have to ask--where? How?

BroWren

@Bunkunin @xssfox you can find your instance's information on it's About page - in the web view, that's at the bottom, under where the Publish button is, or (if the view is collapsed) at the bottom of the menu on the right.

For convenience, that's mstdn.social/about ! :)

Your admin is Stux, and there are a list of ways to contribute back to the instance listed on the about page.

Hope this helps!

social elephant in the room

@xssfox good point, I may make a donation to my server, sdf.org...

DELETED

@xssfox the donation links need to be simplified, especially for mobile

justforfun

@xssfox
Is there a good resource for the most efficient way to send money where fees don’t eat up contributions. Do admins have preferences for how they get the funds?

MssrMagoo

@xssfox
Here is an interesting thread on Reddit that talks about Pleroma (compatible with Mastodon) which uses far less resources and is much cheaper to operate:

reddit.com/r/Mastodon/comments

Emily Quill

@xssfox Yep. Thank you for the reminder. :blobthanks:

ahimsa

@xssfox Thanks for the timely suggestion! I just pledged a small monthly amount for #DisabledSocial on #Patreon

patreon.com/disabledsocial

Rev. GothAlice

@xssfox Yikes! Thank you for reminding me to check and pay that bill! πŸ™€

I'm just grateful that my gigabit fibre-to-the-home is unmetered, from an east-coast backbone provider. So far not a perceptible increase in traffic, but I host a few things out of here. (YTβ†’podcast mirrors and a few complete channel archives, various data archival and historical seeds, a mirror of Gutenberg…)

October ran ~5.5T, July ran a slightly more impressive 9.9T. December… may be a doozie.

xsspup :blobhaj_hearttrans:

@juliatherese3 you'll probably find it on the about page mastodon.sdf.org/about

Niblets

@xssfox donated and will check again to make sure that they have a little extra as I can.

DELETED

@xssfox indeed. Much rather donate here than pay 8 bucks a month to get harassed by Nazis on turdsite

TopKnot

@xssfox
I plan on donating once I find a server I like and can figure out how to migrate to said server.

The learning curve is a little steep and I haven't even made a real attempt to find my new Mastodon Home.

Troy McClure

@xssfox are instance admins able to make money by advertising to the users on their servers?

xsspup :blobhaj_hearttrans:

@troymcclure maybe but many servers have a defederate with servers that display ads policy.

Basically users have said "I don't want my toots next to add"

DELETED

@xssfox This is really huge, and important. Private companies seeing this level of growth would be scrambling for venture funding, about now. WE are the funding for our instances...please consider supporting what is happening in this space, right now. If you can.

Kombi (Dave)

@xssfox Reminder to contribute to YOUR local instance

DELETED

@xssfox Thanks for pointing this out. I’m on fixed income and do a patreon. It seems like the right thing to do.

Adam

@xssfox Woth respect to what you’re all trying to do here in creating something new..this is the reason Mastodon will never rival Twitter. The average social media user is not going to spend money on a patreon just to use the service. Especially during a cost of living crisis.

Roger Wittmann

@xssfox Thanks for calling attention to this. Became a Patreon on my instance.

William Canna-bass

@xssfox
Such a great point! By quitting twitter, we are actively demonetizing them.
Found my server's donate page:
kolektiva.info/donate/

Stevie

@xssfox Super important. Also for people who aren't used to paying for their social media, it may feel wrong because 'it's been free for so long'. Remember, it was never free. You data and being bombarded with ads was the price of entry. I'd rather contribute to someone's patreon any day. #mastodon #patreon

kaukamieli

@stevix
Yet it was affordable, because we don't value our data, and we have it or create it.
@xssfox

Stevie Voleur

@xssfox @xssfox Super important. Also for people who aren't used to paying for their social media, it may feel wrong because 'it's been free for so long'. Remember, it was never free. You data and being bombarded with ads was the price of entry. I'd rather contribute to someone's patreon any day. #mastodon #patreon

Erase

@xssfox@cloudisland.nz ez solution, run one yourself for $6/mo! youll forget about it in 2 weeks and wonder why the fuck you keep getting charged $6 every month from some site called "leenode"?

Diane Bruce

@xssfox As I keep saying on Twitter we were not the customer we were the product. Let's prove Lippmann wrong!

Alfred Lang

@xssfox

strange..
Do they pay per load?

i have a fixed server. It has a constend price...

I have to decide to increase its capacity, if it is too smal..

ssheilah

@xssfox I will donate to neurodifferent.me ❀️ @squish you just say where and when

@batyalee

@xssfox Great idea! I just donated $10 to #universodon for making it possible to join a safe and friendly online platform.

Derek 🌈

@xssfox Yes, it is time for people to realize that using and maintaining a system like this does take #money and we will not mine your data to sell to advertisers to make money off of you.

We will also make sure we make good decisions based on the user's experience and #not our #BottomLine

Janet Chilton

@xssfox Where and how can I find my instance admin? I’ve looked everywhere. It’s not obvious to noobs. Thx!

parallelarts

@xssfox I'm making regular Patreon contributions to the administrators of both instances I am part of. Huge appreciation of the admins of #zirkus & #MstdnSocial !!

DELETED

@xssfox Don't pay by the year though. I made that mistake only to find my instance removing my posts, so now I have to find a new place.

Rachel Maria

@xssfox If anyone can guide me to whomever’s server I’m using, I d be happy to make a donation to help. A secure location.

Bob Tregilus 🐧 πŸ“·

@xssfox Done! I've been on Mastodon <1wk & it feels like I found a digital home. I can post my photography & people interact with me, boost, & favorite it. I can talk about free open-source software (FOSS) & people engage. Speaking of FOSS, which I've run since the late '90s, I often donate to projects to support their work. FOSS is "free as in freedom, not beer," right? So today I was happy to kick down a few bucks to @kev for the #Mastodon instance I use: fosstodon.org #FOSS #Fosstodon #Linux

Diana Umpierre, AICP, GISP

Today I started small monthly donations to #Mastodon that will not break my wallet. We need more to join in.

Roman

@xssfox just do not use auto scaling and all will be on your own control. My mastodon node it is 10$ per month

fish1017

@xssfox
please explain how to support masto.ai
thanks!

The Windelspectrum

@xssfox how do we find out how to contribute to our server? Still pretty new here but want to make sure I’m part of the solution! Advise welcome!

gavinisdie :troll:

@xssfox if I could I would donate to the platform

Bryan Entzminger

@xssfox Thanks for the reminder. It took a minute, but I was able to find the link for the server I’m using.

Groms

@xssfox if some instances want to function like twitter are they free to do so ?

LB

@xssfox I’m just a middle aged mom who used all of her skills just to set up an account and get my feed working. How do I find who’s running my server? I barely understand how this site works.

@infosec_jcp πŸˆπŸƒ done differently

@xssfox

Perhaps iF per instance the donations page spelled out the amount needed to keep ppl informed on the goals / budgets involved for supporters I would suggest this could aid, transparency wise, costs associated with this #web3 phenomenal growth to help sustain this public square free from algorithmic manipulation timeline wise, _that_ would be helpful.

#web3 #InfrastructureBudgets #mastadon πŸ˜πŸ’¨

TransitBiker

@xssfox Yes. As a new member I felt obligated to donate, however it cannot be on a recurring basis due to my financial situation. I will make an effort to pitch in when I can, of course!

Max Bachhuber

@xssfox i got a 50$ bill from AWS for S3 storage. My calculations before assumed 5$...

But moving content away from AWS to Linode just exploded in costs...

yoshimitsu

@xssfox It's important that we scrutinize people asking for money.
All to often they claim they need it when they really just want it.
Post the bills or you don't get a donation from me. This should be standard, but it's not because then begging scams wouldn't work.

Jumping Mouse

@xssfox
Worth donating just to be me accessing a product instead of just part of the herd… we really aren't livestock, ya know.

h2lift_SciFi

@xssfox I'm sure it can be handled to some degree by curating the users allowed to sign up to an instance.
#Twitter is open to anyone, #Mastodon is a lot of little twits and requires different thinking. Let the trolls have their own instance and they can pay for their servers and bandwidth

bytebro

@xssfox That is a very good point which was not immediately obvs when I joined... The old thing about "if you're not paying for the product, then you *are* the product". Chipping in to my server now.

Constantin

@xssfox On top of that:
If you are an admin of an instance, fear not to be honest and open about the costs! Send a message out to everyone and ask for donations and be clear about the needs.

Some people just need that little push to donate. Some do not know, that such the maintenance of such a service takes time, effort and money. 😘

Azrhyga

@xssfox And yes, it's true, if you can it's great than you support the admin behind that Mastodon instance :D

Mindnet

@xssfox VPS isn't expensive. Used to colocate bare metal in a datacenter but with the cost of electricity it had to go.

Nelly Jane

@xssfox I’m slowly learning how to pay & who to pay ..

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