Gregory's Server@Gargron We actually noticed an issue with uploading videos on our instance too. To find out if we deal with the same: Does it result in empty video files being stored on object storage but the thumbnail being stored successfully for you as well
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Top-level
@Gargron We actually noticed an issue with uploading videos on our instance too. To find out if we deal with the same: Does it result in empty video files being stored on object storage but the thumbnail being stored successfully for you as well 1 comment
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@admin Yes, exactly that. This is because videos are processed in two steps: original upload, and asynchronous post-processing. For the second part, the file needs to be downloaded back from object storage, but if object storage returns an error, such as due to a rate limit, an empty file is used instead.