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Kim Scheinberg

We need an annual "Completely Lacking In Self-Awareness" award.

"One former Cigna executive recalled how the US health insurer used to frequently face threats when claims were denied. “We’d have times when you’d deny proton laser therapy for a kid with seizures and the parent would freak out,” said the former executive.

Another industry executive said: “What’s most disturbing is the ability of people to hide behind their keyboards and lose their humanity.”

ft.com/content/79673e16-254f-4

One former Cigna executive recalled how the US health insurer used to frequently face threats when claims were denied. “We’d have times when you’d deny proton laser therapy for a kid with seizures and the parent would freak out,” said the former executive. Another industry executive said: “What’s most disturbing is the ability of people to hide behind their keyboards and lose their humanity.”
6 Dec 2024 at 23:12 | Open on mas.to
15 comments
Bodhipaksa

@kims The phrase, "The banality of evil," seems to perfectly encapsulate the people who run the US health insurance industry.

6 Dec 2024 at 23:17 | Open on mastodon.scot
kindly shopkeeper

@kims if I was a cigna executive, even a former one, I would be staying really quiet right now, instead of doing this

6 Dec 2024 at 23:19 | Open on posts.rat.pictures
The Little Wars

@hannah @kims he's just hiding behind his keyboard

7 Dec 2024 at 0:26 | Open on kolektiva.social
Jargoggles

@hannah @kims
If I woke up tomorrow as a Cigna executive and had all of that suffering on my hands, I wouldn't need someone to blow my brains out for me.

7 Dec 2024 at 0:54 | Open on kolektiva.social
Samer Farha
SpaceLifeForm
Darwin Woodka
penpencilbrush

@kims So, is it a requirement to be a sociopath to work in the health insurance industry?

7 Dec 2024 at 0:28 | Open on mstdn.social
Loran

@kims there's no such thing as "proton laser therapy"

7 Dec 2024 at 0:39 | Open on mastodon.social
🎻s is the solution.

@kims

These dipshits are once again proving why the widespread celebrations of that parasite's death were entirely justified.

7 Dec 2024 at 0:41 | Open on mastodon.social
[object Object]

@kims > “We’d have times when you’d deny proton laser therapy for a kid with seizures and the parent would freak out,” said the former executive.

holy shit what. this is the therapy they use as a last resort for brain tumors — that kid was seizing because their tumor was killing them

someone please tell me that former executive followed their little anecdote up with “The Aristocrats! haha just kidding imagine being this much of a fucking monster”

7 Dec 2024 at 0:42 | Open on mas.to
[object Object]

@kims for anyone who wants to learn more about how serious this type of therapy is: en.m.wikipedia.org/wiki/Proton (and yeah, it’s more properly called something along the lines of proton beam therapy rather than proton laser therapy, but something tells me this fucking monster of a former executive might not have any real medical training)

7 Dec 2024 at 0:46 | Open on mas.to
[object Object]

@kims no I’m still fucking mad about this, a child’s brain tumor is so bad the only medically viable option is to put them in a fucking particle accelerator and the insurance executive’s stupid ass decides that no, their oncologist is wrong and brain tumors are no big deal and they can just live with extraordinarily painful seizures??? while getting the name of the fucking treatment wrong???? and they did it multiple fucking times and then bragged about it?????

7 Dec 2024 at 1:01 | Open on mas.to
lupus_blackfur

@kims
@catsalad

It would appear someone came out from "behind their keyboard"...

And, I'm betting, they've plenty of phone conversations where the "complaints" are somewhat less anonymous than they're letting on...

Treat your customers badly enough for long enough... Shit gets real.

🫏🤡

7 Dec 2024 at 0:45 | Open on mastodon.world
2xfo

@kims
I find it extremely rich that an insurance executive who makes money using a computer to deny claims of people he never meets is worried now about the humanity of those same people when they use a keyboard

7 Dec 2024 at 1:17 | Open on infosec.exchange
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