|
Top-level
@sbb @thibaultamartin I find myself returning to that chart again and again. Also, it’s worth pointing out what eg. lvl. 2 is: “An example of level-2 task is “You want to find a sustainability-related document that was sent to you by John Smith in October last year.” “ 2 comments
@ThreeSigma @sbb @thibaultamartin Yeah, me too. The systems they tested on were generic and built for the test, as far as I understand, so I’ve been assuming that they’re not as messy as, say, Outlook - but I don’t know. In the end, I guess the statement “*For some reason*, 70% of people can’t do what should be a pretty basic task on computers.” is still pretty bleak, and something that should be accounted for in design of public digital services etc. |
Gregory's Server
@tokefrello @sbb @thibaultamartin
I’m torn between the reactions of
“ouch, that’s not a very technical task”
and
“I actually have no idea how I would do it on the terrible mail and document systems I am required to use for work”