@futurebird @jduckles
From a lot of second hand exposure, I get the impression there is (or at least used to be, before so many college closings) a lot of "rise to your level of incompetence" in college admin.

It's equally possible they came up with this idea on their own, or latched onto some badly designed training material, or misinterpreted and mis-applied some better training material. But refusal to listen to objections or concerns seemed pretty standard.