@futurebird Thanks for sharing. I've been learning a lot about the Māori (indigenous Neew Zealanders) ways of doing and being, and they make clear time for the acts of relationship building, as a requirement, before you can do real work together. When those two are conjoined, meet the people, and GET TO WORK. Things usually don't go well, and most time is spent on meeting, not working. When I facilitate, I like to make more relational time than working time early. It pays dividends later on.