@mattly@hachyderm.io PDFs are not documentation. https://en.wikipedia.org/wiki/PDF/A People should really consider whether the media they are using can be used long term. Personally I think that as long as there is documentation in a variety of formats (sometimes I prefer listening to an in depth explanation with audio, sometimes I like a more visual representation but I always want to have text based so I can search for relevant parts) it should be fine. I definitely have had frustrations with trying to understand someone's accent, or the tone they use in their voice sets me on edge making it hard for me to engage with the content.