Btw, that isn’t to excuse it or any vendor. CrowdStrike have gotta be better at this stuff. And they’ll have to, as if they aren’t transparent customers will flee.
It’s a warning shot to all AV/EDR/XDR vendors that if you fuck up availability, your brand will become failure. It’s harsh but that’s the media cycle and modern world.
Microsoft estimate almost 9 million Windows devices are impacted by the CrowdStrike incident (likely from crash telemetry). https://blogs.microsoft.com/blog/2024/07/20/helping-our-customers-through-the-crowdstrike-outage/