Gregory's ServerSpirit Airlines in the US anticipates a $7.2 million hit to its third-quarter operating income due to operational disruptions caused by the CrowdStrike incident, which forced the carrier to cancel 470 flights.
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9 comments
 There's a really mad moment in that interview where they ask them what assistance CrowdStrike have offered, and he essentially says nothing, not even a lunch voucher. What a time to be alive. CrowdStrike complained to Cloudflare about a CrowdStrike parody site… and Cloudflare took it down. Without a court order. https://clownstrike.lol/crowdmad/ Cloudflare recently announced they have become a strategic partner with CrowdStrike: https://www.cloudflare.com/en-gb/press-releases/2024/crowdstrike-and-cloudflare-announce-expanded-strategic-partnership-to-secure/ Additionally to loop this in, CrowdStrike submitted a takedown for a parody label (they’ve since rescinded it after being called out). We’ve reached the part of the brand cycle where people are using CrowdStrike as an excuse https://www.theverge.com/2024/8/2/24212298/mrbeast-beast-games-crowdstrike Previously on Crowdstrike Falcon vulnerability research, check out this timeline where they tried to use NDAs to avoid disclosure, then fixed it without telling anybody. https://modzero.com/modlog/archives/2022/08/22/ridiculous_vulnerability_disclosure_process_with_crowdstrike_falcon_sensor/index.html  @GossiTheDog I had a similar experience with Microsoft. A junior colleague found a 1-click exploit in Skype for Linux. We reported it. We didn't want any bounty money - just to be assigned a CVE that we could include in our paper. Microsoft's response was essentially "it's not an RCE, go away". Then they silently fixed it, without crediting us. Never every doing the "responsible disclosure" dance with Microsoft ever again. |
Here's the Delta boss on his thoughts about the CrowdStrike incident.
They had 40k Windows Server boxes alone, all with BitLocker full disk encryption enabled, all of which wouldn't boot and weren't fixable without manually unlocking BitLocker. That had gone all in with CrowdStrike + Microsoft's most premium offerings.
He has a really good point about how tech companies have become obsessed with growth as their only metric of success, and customer satisfaction is not on the radar.