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Charlie Stross

If you're interested in understanding what's wrong with corporations right now, what's driving our global capitalist omnishambles? This is an amazingly insightful (if long, and entertainment-industry focussed) deep dive into the madness of modern management theories:

docseuss.medium.com/the-bigges

55 comments
pettter

@cstross Does it go into the actual political and ideological reasons, or is it mostly surface-level stuff? Any class analysis or talk about how unions and organized labor fits into the picture?

Otto Rask

@pettter @cstross

Nah not really any of that, mostly talking about how execs with no actual domain expertise are a net loss for companies in a capitalist framing.

Some mentions about proper leadership being about nurturing and growing people, which in itself is a slight nod towards the infantilizing views of capitalist societies where workers are seen as children to be tended to, as opposed to being grown-ass people who know their shit and can work together without additional supervision.

Thomas Depierre

@cstross Something I feel all these pieces miss is how the demographics play into this. The need to grow enormously and the need to spend so much money on everything that there is no real impact of doing it wrong (no nega feedback loop) is intimately linked to the fact the *retirement schemes* money needs to get invested somewhere. And there was bluntly not enough stuff to invest in.

So we have a whole industry dedicated to finding ways to do this, and modern management is the answer to that.

MrDaleSmith

@cstross <Reads article. Looks at how UK politics keeps trying to pull power away from experts and back to central Government. Rereads article>
Ooooohhhh. Let’s ban teaching MBAs.

Charlie Stross

@mrdalesmith Those folks with MBAs I know (who aren't shitheads) say it's really basic stuff, the magic you get from it is the interpersonal networking with other MBAs. So look at Rishi Sunak as the type specimen.

I think we could do better by crunching the MBA down to the absolute basics of management theory and making it an elective extra course available with any other degree. In other words, dilute and devalue it by making it part of what everyone knows, rather than mystical executive shit.

MrDaleSmith

@cstross Back in the day, I did a HR qualification and I felt almost exactly the same: the people who needed to know this stuff were the staff and their managers, not people like me who exclusively got flown in when someone had severely fucked up because they didn’t know it. The more this knowledge gets spread around, the more people will be aware of what’s happening when things go South and be able to act appropriately.

MrDaleSmith

@cstross (As an aside, the best thing I learned on my course was that pregnant people can do whatever they want in the workplace because no-one can prove their behaviour isn’t linked to the pregnancy, and firing people for being pregnant is an instant loss at a tribunal)

Dr David Clements

@cstross @mrdalesmith That will never happen because the business schools at universities rely on this mystique to get huge tuition fees from students. It's not in their interest to devalue it.

Dr David Clements

@mrdalesmith @cstross There's a business school shaped carbuncle attached to the place I work, so my dreams are very much tempered by reality.

Charlie Stross

@davecl42 @mrdalesmith Yeah: so to add to my to-do list is, nationalize higher education (and private fee-paying schools at every level).

Dr David Clements

@cstross @mrdalesmith Not sure that a nationalised university system is what you want. You really don't want Johnson or Truss (or Trump!) setting curricula!

Charlie Stross

@davecl42 @mrdalesmith Indeed, but it should be possible to design circuit-breakers to prevent political meddling. The NHS is a case in point: despite *decades* of trying to corrode it, the Torie haven't quite succeeded in breaking it.

Dr David Clements

@cstross @mrdalesmith This was true of universities too, but the combination of REF, TEF and capped tuition fees have done it, so we now have the rise of business school bollocks and the fall of modern languages, english, history etc.

Chris [list of emoji]

@mrdalesmith @cstross

Normalize "MBA" as a non-ableist synonym for "idiot".

DELETED

@cstross One thing I did when I was working up to buying a house was read a bunch of landlord stuff. And well that doesn't apply to owner occupied housing. But what is useful to to learn the simplistic models they use to value assets. And then realized that's how everything has been run for 50 years in the west. And it shows.

It's renters all the way down and slumlords all the way up.

JR Wilson

@mrzarquon @cstross

One of the best movies ever, need to watch it again, has been a while

Raven Onthill

@cstross The US system of production depends on business owners using their wealth as productive capital and major business owners have abandoned this. If this continues, the end result will be a gutted economy dominated by a handful of wealthy people, like that of Russia or Mexico. These people aren't capitalists. I've started calling them economic nihilists.

adviceunasked.blogspot.com/202

Eric Carroll

@cstross
This is really good.

I am watching this dynamic close up and personal with many of my former clients, who have now moved into the extractive phase solely to make their stock price go up by any means necessary.

They used to make a great product, & are busy gutting it on the Number Go Up alter.

Notice no corporation ever settles into their old age of a stable stock price & issues dividends anymore?

Charlie Stross

@EricCarroll If I was Planetary Overlord, I'd have to urgently consider proposals to abolish shares and dividends and replace them with company interest-bearing bond issues as a way of raising working capital. Share ownership in joint stock corporations has turned into a toxic death-spiral of short-termism.

Eric Carroll

@cstross
Remember the junk bond crisis?

It seems like "if it can be abused, someone will abuse it" is the Iron Law of unregulated capitalism.

Why should any complex system that has no negative feedback loop not be like this?

Coupled systems with no corrective negative feedback loops are inherently unstable & tend towards coupled positive feedback until destruction.

This is imo the first principle error of neoliberalism.

The system cannot be the governor. Basic general systems theory.

@cstross
Remember the junk bond crisis?

It seems like "if it can be abused, someone will abuse it" is the Iron Law of unregulated capitalism.

Why should any complex system that has no negative feedback loop not be like this?

Coupled systems with no corrective negative feedback loops are inherently unstable & tend towards coupled positive feedback until destruction.

DELETED

@EricCarroll @cstross Tobin tax (tax on all financial transactions to discourage speculation). Tobin disavowed it eventually, but it greatly reduces the most serious abuses, especially the tendency to pump money into things that will inevitably become illegal sooner or later (unless so much money is pumped in that they buy the regulator).

Eric Carroll

@cstross
> It’s a deadly combination — people who try to use easy data to justify making decisions when they don’t know the first thing about a product, because they’re too busy numberfucking & datafucking to try to make number bigger, results in every one of these companies getting worse.

I called this driving a spreadsheet. No clue of the actual business, just optimize easy to measure metrics.

I am changing that to number & data fucking & The McNamara Fallacy.

Perfection.

@cstross
> It’s a deadly combination — people who try to use easy data to justify making decisions when they don’t know the first thing about a product, because they’re too busy numberfucking & datafucking to try to make number bigger, results in every one of these companies getting worse.

I called this driving a spreadsheet. No clue of the actual business, just optimize easy to measure metrics.

HighlandLawyer

@cstross @EricCarroll Another (not exclusive) option is to removed limited liability: you own shares, you're liable for that percentage of the business debts if it goes bust.
Or you could make limited liability contingent on the company having good ethical policies built in, & applying them- obviously that would require regular audits. Hmm, I seem to recall someone having that as a background detail in some SF novel...

Jelle Haandrikman

@EricCarroll @cstross For an investor it's a failure when the outcome is a stable company with 20 people doing what they like on a yearly 4 million USD revenue with 15% profit margin.

Duncan

@cstross incredible piece of writing. Thanks for sharing.

grimmware

@cstross Just started reading this and got hit with hidden Linkin Park quotes.

Some highlighted text form an article reading "It starts with... one thing, I don't know why
grimmware

@cstross A Nu Metal band. You had to be 13 years old during a very limited window of time for this to matter :P

Charlie Stross

@grimmware I am unfamiliar with Nu Metal.

* Shakes walking stick at passing cloud, shouts in Paleo-Goth *

grimmware

@cstross I'm only just starting to shed the embarrassment that this is my heritage.

kianryan ☑️🐙🏳️‍🌈

@grimmware @cstross There is no shame in admitting your shame. I only know Linkin Park via my wife, who knows no shame. (cc @CatRyan)

Cat Ashton Ryan

@kianryan @grimmware @cstross I sit here in my Barbie t-shirt, with a drawer full of nin, electric 6, and Amanda Palmer shirts... Of course you mention my choice of nu metal in my Youth.. of course.

The Last Psion | Alex

@grimmware You mean you're ... Breaking The Habit?

I'll get my coat.

@cstross

anvit

@cstross They're a super popular nu metal band from the 2000s. Like @grimmware, I couldn't not notice that once I saw that, especially since every single new section starts with a Linkin Park lyric. Did you read the entire article? The author acknowledges that that's what they did in the last couple paragraphs.

grimmware

@anvit @cstross hahah no not yet, I'm technically in a meeting right now ;)

Leszek Ciesielski

@grimmware @anvit @cstross "Technically in a meeting" I guess that's my next hour sorted.

lkngrrr

@cstross Long-winded for sure, but has some really useful stuff buried in. Wish the author would have broken it up into a series.

Daniel Quinn

@cstross points for the use of the word "omnishambles".

Steve Herrick

@danielquinn @cstross I'm going to start working this into conversations.

spielhoelle

@cstross Thanks for the article and sorry for the hate: I don't like medium

h0h0kam

@cstross I loved this part "They have aspirations of being Steve Jobs, but Steve Jobs, for all his bullshit, was obsessed with making products that actually worked and selling them to people who wanted them."

your auntifa liza 🇵🇷 🦛 🦦

@cstross 'tis indeed a MUST READ for being a TL;DR of this hellscape of late-stage capitalism; ESPECIALLY how he explains corporate hierarchies, set up by the capitalists themselves, to be social classes perpetually at war.

Cheradenine Zakalwe

@cstross@wandering.shop This reiterates, with much more detail, things I've been saying for years: That Ivy League business schools and their MBA programs are directly and actively harmful both to business and, in fact, to the entire world. They do not teach how to manage, they teach how to mismanage, because they are based upon theories of "success" that are utterly and completely divorced from the realities of what actually makes a business successful — producing something that people want, well, at a price that people can afford to pay for it. (And then there's the banking and investment sector, which becomes ever more single-mindedly focused year after year upon hoovering wealth out of the economy.)

Another part of the problem is that I don't think the world's "business leadership visionaries" actually
understand that no matter how good their products, they aren't going to be able to sell them if nobody but themselves has any money to buy them with.

@cstross@wandering.shop This reiterates, with much more detail, things I've been saying for years: That Ivy League business schools and their MBA programs are directly and actively harmful both to business and, in fact, to the entire world. They do not teach how to manage, they teach how to mismanage, because they are based upon theories of "success" that are utterly and completely divorced from the realities of what actually makes a business successful — producing something that people want, well

Mystery Babylon

@cstross This is a damn good writeup.

"They’re fracking the economy, in other words, and the only thing coming out of it is a great deal of suffering. The people who are doing well are so irrelevant that in data science, we’d call them statistically insignificant outliers."

Smörhuvud (he/surprise me)

@cstross Hahaha, every sentence in there is a pull-quote. Thank you!!

mpark

@cstross Great article. I'm just confused why all of the subsections start with Linkin Park lyrics.

Robert Atkins

@cstross The first thing we do is, let’s kill all the MBAs.

Charlie Stross

@ratkins I'm opposed to killing. (But I'd be quite happy to ban MBAs from all non-manual labour for a number of years and confiscate their assets for the duration on the grounds that they're almost certainly the proceeds of crime.)

Robert Atkins

@cstross And any rational person in an actual democracy would vote for leaders (there’s that word again) who would institute regulation, hell, even a tax regime, that would tamp down the excesses of the MBA-class. But the underlying problem is regulatory capture.

JamesK

@cstross @sepdroid That really was worth reading. I don’t pay much attention to the game or entertainment industry in general, but the theme certainly resonated with me.

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