@dansup That's only the one side of the medal. There's also the second one. Lots of dev's are pretty good at what they are doing yes, but also they don't pay enough attention to other aspects of their work. Those direct ones and especially indirect ones as well. There many more things to have in mind as only code, usability, UI and such. There are laws, social impacts, mental or even moral ones as well. Most of devs doesn't know about that. And that's fine, because they don't have such duty. 1/2

@dansup 2/2 But they are obliged to respond in accordance with applicable law to such reports from users. And this is where the problems begin. They need to hire a lawyers or other experienced in some topics people, and this cost enormous amount of money. They need to learn how something like that works, they need to take all responsibility of what they are doing and what effects their work/projects will have in the future on people. And this can be very overwhelming for some of them.

@dansup people can act surprisingly entitled with the toys they got for free. Just be assured that people like that are arseholes offline too, or in fact really are children.

@dansup people with negativity is usually really vocal.

Happy majority is more silent on average.

I'm really happy with Pixelfed and I think you are a fediverse jewel, an unstoppable vulcano of incredible ideas.

Don't let negativity get up to you.

All the best

@dansup Well this is humanity.. Same reason very few people donate to open source.. People don't care and only act on their own self interest..

@dansup to all the fediverse developers thank you for your skill and dedication ( because it's not said enough). You all hand craft the infinite individual grains of sand the make the beach we all enjoy. Onya!

@dansup Dev abuse is why key packages end up with ill-intentioned maintainers. #xz Spoilt little brat problem has dogged open-source since forever; entitlement of some people is absolutely staggering. 'negative feedback' being any complaining without a supplementary ticket/issue. Generally I have been lucky (your user demographic really makes a difference apparently) - "non-technical" people being much more respectful and appreciative.

@dansup Also, if you can, make sure to donate to help keep #Pixelfed going!

👉🏾 https://pixelfed.org/support-our-project

If you can not donate, tell your friends & family who use #Instagram that there is a better alternative called Pixelfed & that they should check it out. You could even encourage them to start their own Pixelfed instance together too!

@dansup The weird/new thing about Fedi, is how many people have strong critical opinions about websites they aren't using, and exactly what principles those websites should be advancing.

I do think _operating_ a forum is inherently more thorny than software development.

But I don't suppose that's much comfort, when you're a small developer of forum software. Norms against harassment don't seem to be very strong in this case.

@dansup @blhue

There is no place on social media for personal attacks on anyone. If I ever see a toot with a personal attack I block and report that account, even if the toot is not directed at me. We should all be doing this. F*ck these nasty people.

And on other media? As a YouTube creator with a relatively popular channel (FlyingMAir), my policy on any commentor with something nasty to say to me or another commentor was to block them from comments. I have zero tolerance for this shit.

@dansup couldn't have said it better myself! I do wonder what Anfora and Prismo were now :blobcateyes:

@dansup

One good way to support the Fediverse's volunteer devs: ask them to work with volunteer design and user-research practitioners who help them to develop and test usable designs – before any substantial code is written.

Testing mockups and prototypes with the community would reduce unhappiness all around.

#UX #UXD #design #UCD #SoftwareDesign #UR #UserResearch #usability #mockup #prototype #testing #UserNeeds #users #IxD #InteractionDesign #coding #dev #development #SoftwareDevelopment

@dansup I don't use Pixelfed, but I do love the work you do. As one open source dev to another, thanks bro. A lot of people appreciate what you do and your work, even if they don't say so.

@dansup Appreciate all the effort! It’s not said often enough. We are getting a lot more than we pay for after all.

Take care!

@dansup Sorry to hear this is happening to you, man. You've made an awesome product.

@dansup

You are doing good work. Don’t listen to the 🧌s. The quiet ones on here see the steps you take, nod or favorite your posts in silent approval, and leave you alone.

Please continue. But do take breaks as you see fit in order to preserve your mental health and to revitalize your inspiration for Pixelfed.

@dansup Mastodon is well developed. The rest ... I can't really speak for. When an app like Lemmy that purports to be a Reddit replacement locks users who enable 2FA out of their accounts, you can't be surprised users get angry

@dansup Please continue to do your awesome job. You're efforts are making this world a better place! 💪️

@dansup go and do your thing man. From where I am standing you are doing great ❤️

@dansup It’s not the “fediverse mentality” towards devs, it’s the mentality of jackass and morons who have chosen the easy way by criticising the work of others instead of moving their ass and contribute. It is easy to be a jerk and criticise projects, but much less to be useful and helpful.
You did until today an amazing job, and you deserve respect ✊
You rock :blobnomcookie:

@dansup I automatically block people who complain or lecture as if they're actually paying or contributing.

@dansup no lets yell at them because someone criticized me on one particular instance

@dansup Is it worse than open source development in general though?

@dansup I appreciate Fediverse devs very much- without you I’d use no social media at all.
You’re doing great, important work, and I think you also are building the future. All the corporate crap could fail and we’d still be here. Thank you! 💌

@dansup also clearly part of the cause of the recent xz security issue. I don’t understand how people feel so entitled at all, much less something they aren’t paying for. Sorry to hear you are dealing with that, thanks for the efforts you put into development, especially software that enriches the fediverse!