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Kevin Beaumont

Tabletop scenario: you lay off lots of IT staff to pivot to AI and automation with a goal to cost cut, and then your remaining IT staff, who don’t understand what they are doing due to lack of institutional knowledge, deploy an automation that breaks a critical business process and plunges the business into chaos.

33 comments
kcarruthers

@GossiTheDog it’s so gonna happen in so many places 🤦‍♀️

Kevin Beaumont

@kcarruthers yep, orgs have built themselves into a cage of their own technical debt, then said ‘this is expensive’ and are setting themselves on fire rather than looking at why it is expensive.

João Tiago Rebelo

@GossiTheDog company CEO: 1st quarter was really good, we have a share buyback operation going on, I sell my shares and jump out with my golden parachute. Done.

stormbringer

@jt_rebelo @GossiTheDog the servers go down before the share buyout occurs, stocks plummet as the company website crashes. Stockholders begin their lawsuits and your golden parachute is placed into escrow to handle settlements.

Kieran McGuire

@GossiTheDog an additional layer for advanced players: the automation they deployed treats their subsequent attempts at intervention as hostile

Androcat

@GossiTheDog This seems to be more of an actual case study than a tabletop scenario :D

Simon Zerafa :donor: :verified:

@GossiTheDog

This is a consequence of most public companies being in the business of enhancing shareholder value.

They believe they aren't really in the business of making widgets or whatever but keeping share price on an upward trend.

Then it all collapses and the business fails because they belatedly discover that making widgets was actually what they should have been be doing all along 🫤🤷‍♂️

⠠⠵ avuko

@SecurityWriter @GossiTheDog maybe a Tabletop for some, but definitely a table-flip for many.

(ノಠ益ಠ)ノ彡┻━┻

Lord Doktor Krypt3ia

@GossiTheDog Now do one where they lay off the security staff and they get ransomwipered.

Loman-Feusagach

@GossiTheDog the company I used to work for, three years ago, recently added AI for their software support team. I only know this because the AI helpfully processed a test support case I raised eight years ago whilst I managed the support teams and sent me an email gloating about it, followed by a customer experience survey email. So I helpfully responded that it did an absolutely terrible job and cited several reasons why, with enough obtuse wording to help it learn from the experience.

GP

@GossiTheDog 20yrs ago replace ‘AI and automation’ with ‘Offshore’

History is indeed a circle, even in Tech

ohmu

@gpshewan @GossiTheDog
People made a living off of "re-shoring" and "onshoring" when offshoring had the results many had anticipated. (Though, in the US, it mostly evolved into offshoring but in right-to-work states)

What will that be this time? When the money people decide they aren't making money anymore moving essential functions to AI, what logistical role will un-f#ck their companies?

GP

@ohmu @GossiTheDog If I knew I’d invest in it, but we’ll probably be fighting over potable water by then so 🤷‍♂️

AnimalSpirits

@GossiTheDog@cyberplace.Asking glorified Markov chains to check their own homework, what could possibly go wrong?

SensibleOtter

@GossiTheDog

Just gonna say, we did it before:

2010’s) Fire all the data Center and infrastructure guys, we are going to the cloud where only code exists!!

2000’s) Fire all the data centre and infrared guys, we are going to virtualization where a 1U rack server runs all 80 physical servers and contains TBs of data

AdeptVeritatis

@GossiTheDog

Do we really want to shed tears over these businesses?

Rose

@GossiTheDog wow that would be so fucked up, can you imagine

Toxy 🔬🇪🇺🇸🇪🇬🇧🇺🇦

@GossiTheDog Never happen. No millionaire CEO ready to bugger off to his mega-yacht would be so short sighted.

Carbonara based life form 👽

@GossiTheDog @hacks4pancakes the "onion is no longer satire it's prediction"

but for "tabletops I don't want to be real but are going to become real"

PointlessSpike

@GossiTheDog Taking shortcuts and conning people is capitalism 101. With technology that doesn't really work, or doors start falling off airplanes mid-flight. This is what happens when all you have is a degree in business with no knowledge of what your business actually does.

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