The rise of Mastodon has made me so much more aware of government services requiring us to use private companies’ systems to communicate with them and access services.
Sitting on a Dutch train just now I was shown on a screen “feeling unsafe in the train? Contact us via WhatsApp”.
What if I don’t use WhatsApp? (I do, but I wish I didn’t have to) I’m forced to share my data with Meta to use it.
Public systems should not require use of private services.
@Brendanjones i still love the confused look on people’s faces when i say “… but i’m not on Facebook…”
@Brendanjones agree but hardly unprecedented. Think telephones.
What is the alternative though? I mean for this specific "feeling unsafe in the train" case?
When you need to reach wide audience and especially people who might be contacting you one and only time you have to use something popular already.