In July, I was charged an extra 12.1 EUR for taking too long to pay after the server was blocked (for something I had already paid).
And the following month, I am again blocked for non-payment and this time I am asked to pay 36.18 EUR! I pay. Because I want to access the server, make a backup and free from this provider.
So I do this, lose patience and exchange with him through Mastodon, I know he looks at it (not like his emails) and if he does not answer it's because he ignores me. I also tell him that either he refunds me EVERYTHING, I don't want credit this time, or I change provider and report him to the law for scamming.
He agrees to reimburse me for one bill, but not the last tax of 36.18 EUR, he plays dumb and every time I ask him he tells me he'll look into it, but then doesn't contact me again.