Gregory's Server
Dear client,
thank you for your request.
Currently we all have to deal with an unusual situation and we hope that things will calm down quickly.
Unfortunately, it is generally not possible for us to postpone payments, pause services, or offer any discounts.
As a gesture of goodwill, we can offer to make a one-time advance payment of 3 or 6 times the amount of the last monthly invoice. For this we will issue an invoice, which you can then pay.
If you wish this, please tell us whether the advance payment should be made for 3 or 6 months. Other options are not available.
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We would therefore like to inform you which options you currently have.
- Payments are possible via Swift transfer of any bank account, also from other account holders. You only have to indicate your customer number in the reason for payment.
- Payments are possible via any PayPal account. You only need to make the payment through your customer area in Robot.
- You can pay by credit card. Also with that of a friend or family member.
-Only payments in Euro (€) can be accepted. Other currencies or virtual currencies are not possible.
Currently there are no plans to implement any sanctions on the part of Hetzner.
Please note that open invoices must still be paid immediately. If you have already received a second payment reminder, you can contact us so that we can check what options are available here.
If you wish to terminate your services beyond this, you must initiate a corresponding cancellation/deletion via your account at the next possible time.
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We would therefore like to inform you which options you currently have.
- Payments are possible via Swift transfer of any bank account, also from other account holders. You only have to indicate your customer number in the reason for payment.
- Payments are possible via any PayPal account. You only need to make the payment through your customer area in Robot.