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Ciara

@mcmenguc @dean That's really something, no functioning phone line in their own phone shop!

2 comments
Matthew Green

@CiaraNi @mcmenguc @dean It's no longer possible to call my CVS pharmacy and talk to a pharmacist. It all goes to a voicemail they never check because they are understaffed. Somehow this is to "serve [me] better".

Ciara

@PressTheButtons This has become too common. As have phone menus where you spend 5-10 minutes just listening to 'choices' and pressing 1 and then 7 and 5 and inputting customer numbers before you get near a human, all the while being interrupted by a robot voice reading their doubleyou doubleyou doubleyou website-address to you, as if you hadn't thought to look for the answer to your question there first.

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