@CiaraNi I agree! In particular, when organizations or artists etc use Facebook or Instagram as only "communication" channel and force you to register at an advertisement platform to get more information, is kind of ignorant and attests to an indifferent attitude towards their target group.
@silberspur It is a short-sighted policy, I think - it excludes entire groups. I needed to return something recently and discovered that the little local shop has no regular opening hours and no sign with opening times. I finally succeeded in catching it open and was told the 14-day return period was up. When I politely said I had tried several times before but they had no advertised opening hours, they said 'we post them each week on Instagram'.