@adamshostack @thomasfuchs It’s entirely possible it was accidental. Maybe the person drafting the email didn’t know that the other person setting up the new ToS had set up a new email alias specifically for the arbitration opt-out.

If they try to argue later that writing to legal@ isn’t enough when the email said it was the way to notify them you opt out, *that* would cross the line into definite deception. Still, would be a long process to prove, especially with Republicans trying to gut the FTC. It’s easy enough today to send an email to both addresses and skip the challenge.

@ln @thomasfuchs Changes to the terms of service are generally legal, though I don’t think anybody has taken a change this big to court to get a solid answer. Generally, courts would frown upon big changes which are totally one-sided, such as adding that you agree to waive your right to join any class action suits about past or future behavior. By saying you waive your right to join *any* legal suit against the company, but you can use individual arbitration instead, they get the same result while looking less one-sided.