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Ivory by Tapbots :emoji_wink:'s posts Post Back to profile
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Ivory by Tapbots :emoji_wink:

@sleepy When it does that next time, use the "Contact Us" button under Ivory's Help menu and send us an email describing what you did to cause the crash. Crash logs should also get automatically attached.

9 Nov 2023 at 22:42 | Open on tapbots.social
6 comments
sleepy
sleepy

@ivory Sigh, just happened and tried to use contact us. It opened chrome which I haven't used in years and refuse to use now.

So here is what I did. I had ivory open for awhile and got a reply, clicked on the bell icon and it crashed.

I have the crash report window open. I'll copy down the details if it doesn't get to you some other way.

27 Nov 2023 at 19:57 | Open on mastodon.madhouse.org
Ivory by Tapbots :emoji_wink:

@sleepy It uses your default mail app, but really it only works with Apple's Mail app.

28 Nov 2023 at 2:05 | Open on tapbots.social
sleepy

@ivory huh, ok well that's solvable at least.

28 Nov 2023 at 2:09 | Open on mastodon.madhouse.org
Ivory by Tapbots :emoji_wink:

@sleepy You can also copy all the contents of the crash window and email it to us at support+ivory@tapbots.com. Just give us a description of what caused the crash.

28 Nov 2023 at 2:10 | Open on tapbots.social
sleepy

@ivory this seems very exact and round...

```

Time Awake Since Boot: 4600000 seconds
Time Since Wake: 311850 seconds
```

27 Nov 2023 at 19:58 | Open on mastodon.madhouse.org
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