Gregory's Server
That's because the two different hops are on two different planes.
The first hop is the pedestrian path inside the station, from the train platform to the surface, and then the second hop is on the surface from the headhouse of the station to the destination.
@siderea @rivetgeek @whitequark Ah, right. So they do have some notion of pedestrian routing; the question is why they don't continue to do the pedestrian routing after exiting the headhouse? It feels like this may be some kind of limiting of the route complexity; they've changed a constant somewhere where it will just give the "shrug" rather than trying to route you if the route goes over a certain complexity.